Insurance Appraisers, Auto Damage Go Back to List Appraise automobile or other vehicle damage to determine repair costs for insurance claim settlement. Prepare insurance forms to indicate repair cost or cost estimates and recommendations. May seek agreement with automotive repair shop on repair costs.

Technology used in this occupation:
	Document management software

Tasks
	Estimate parts and labor to repair damage, using standard automotive labor and parts cost manuals and knowledge of automotive repair.
	Review repair cost estimates with automobile repair shop to secure agreement on cost of repairs.
	Examine damaged vehicle to determine extent of structural, body, mechanical, electrical, or interior damage.
	Evaluate practicality of repair as opposed to payment of market value of vehicle before accident.
	Determine salvage value on total-loss vehicle.
	Prepare insurance forms to indicate repair cost estimates and recommendations.
	Arrange to have damage appraised by another appraiser to resolve disagreement with shop on repair cost.

Skills
	Writing - Communicating effectively in writing as appropriate for the needs of the audience.
	Speaking - Talking to others to convey information effectively.
	Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
	Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
	Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
	Time Management - Managing one's own time and the time of others.
	Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
	Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
	Service Orientation - Actively looking for ways to help people.
	Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Knowledge
	Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
	English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
	Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
	Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
	Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
	Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
	Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
	Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
	Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
	Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

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Education & Training   Education:   Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.   Related Experience:   Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

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Wage Information
	Region Average Entry Level  Mid-Range  Annual  Hourly  Statewide $87,814.00 $42.22  $39.82  $40.19 - $42.64  Hartford $86,431.00 $41.56  $39.79  $40.19 - $42.58

Occupation Outlook ( 2016 - 2026 ) Average Annual Job Openings:   3   Employment in this occupation is expected to grow more slowly than average, and the number of annual openings will offer limited job opportunities.

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	Some of the occupational information on this page is formulated from O*NETTM v17.0 data. O*NETTM is a trademark of the U.S. Department of Labor, Employment and Training Administration.