Billing, Cost, and Rate Clerks Go Back to List Compile data, compute fees and charges, and prepare invoices for billing purposes. Duties include computing costs and calculating rates for goods, services, and shipment of goods; posting data; and keeping other relevant records. May involve use of computer or typewriter, calculator, and adding and bookkeeping machines.

Tasks
	Verify accuracy of billing data and revise any errors.
	Operate typing, adding, calculating, or billing machines.
	Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.
	Review documents such as purchase orders, sales tickets, charge slips, or hospital records to compute fees or charges due.
	Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or services or the shipment of goods.
	Keep records of invoices and support documents.
	Resolve discrepancies in accounting records.
	Type billing documents, shipping labels, credit memorandums, or credit forms, using typewriters or computers.
	Contact customers to obtain or relay account information.
	Compute credit terms, discounts, shipment charges, or rates for goods or services to complete billing documents.

Skills
	Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
	Speaking - Talking to others to convey information effectively.
	Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
	Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
	Time Management - Managing one's own time and the time of others.
	Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
	Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
	Coordination - Adjusting actions in relation to others' actions.
	Service Orientation - Actively looking for ways to help people.
	Mathematics - Using mathematics to solve problems.

Knowledge
	Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
	English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
	Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
	Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
	Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
	Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
	Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
	Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
	Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
	Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

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Education & Training   Education:   These occupations usually require a high school diploma.   Related Experience:   Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

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Wage Information
	Region Average Entry Level  Mid-Range  Annual  Hourly  Statewide $51,947.00 $24.98  $19.35  $21.33 - $27.81  Bridgeport/Stamford $53,672.00 $25.80  $21.11  $23.20 - $27.65  Danbury $50,171.00 $24.12  $19.25  $21.08 - $25.79  Hartford $50,284.00 $24.18  $19.06  $20.59 - $26.35  New Haven $56,162.00 $27.00  $19.97  $22.57 - $31.32  New London/Norwich $47,836.00 $22.99  $17.94  $19.09 - $24.71  Waterbury $46,979.00 $22.58  $17.50  $19.37 - $24.58  Torrington $45,925.00 $22.07  $17.22  $19.05 - $23.82

Occupation Outlook ( 2016 - 2026 ) Average Annual Job Openings:   541   Employment in this occupation is expected to grow more slowly than average, but the number of annual openings will offer very good job opportunities.

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	Some of the occupational information on this page is formulated from O*NETTM v17.0 data. O*NETTM is a trademark of the U.S. Department of Labor, Employment and Training Administration.