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Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products Go Back to List
Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.
 Technology used in this occupation:
 
  • Word processing software
  •  Tasks
     
  • Answer customers' questions about products, prices, availability, product uses, and credit terms.
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  • Recommend products to customers, based on customers' needs and interests.
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  • Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
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  • Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
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  • Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
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  • Prepare drawings, estimates, and bids that meet specific customer needs.
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  • Provide customers with product samples and catalogs.
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  • Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
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  • Arrange and direct delivery and installation of products and equipment.
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  • Monitor market conditions, product innovations, and competitors' products, prices, and sales.
  •  Skills
     
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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  • Speaking - Talking to others to convey information effectively.
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  • Persuasion - Persuading others to change their minds or behavior.
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  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
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  • Negotiation - Bringing others together and trying to reconcile differences.
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  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
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  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
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  • Service Orientation - Actively looking for ways to help people.
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  • Coordination - Adjusting actions in relation to others' actions.
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  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  •  Knowledge
     
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
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  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
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  • Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
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  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
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  • Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
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  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
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  • Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  •  Search for Jobs on Connecticut's Labor Exchange (CTJOBcentral)
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     Education & Training
      Education:   Most of these occupations require a four-year bachelor's degree, but some do not.
      Related Experience:   A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
      View Related Programs on Connecticut's Education & Training ConneCTion site.
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     Wage Information
     
    Region Average Entry Level  Mid-Range 
    Annual  Hourly 
    Statewide $91,670.00 $44.07  $23.34  $27.49 - $52.13 
    Bridgeport/Stamford $100,690.00 $48.41  $24.82  $29.31 - $58.38 
    Danbury $90,191.00 $43.36  $22.89  $27.12 - $51.56 
    Hartford $84,760.00 $40.75  $22.96  $27.15 - $49.57 
    New Haven $89,032.00 $42.80  $22.85  $26.45 - $50.08 
    New London/Norwich $78,843.00 $37.90  $19.75  $21.29 - $46.70 
    Waterbury $78,419.00 $37.70  $22.01  $25.21 - $44.67 
    Torrington $85,567.00 $41.14  $22.04  $24.79 - $50.01 
     Occupation Outlook ( 2016 - 2026 )
    Average Annual Job Openings:   1401
      Employment in this occupation is expected to grow about as fast as average, and the number of annual openings will offer excellent job opportunities.
    ONET Resource Center Some of the occupational information on this page is formulated from O*NETTM v17.0 data. O*NETTM is a trademark of the U.S. Department of Labor, Employment and Training Administration.
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