Library Assistants, Clerical Go Back to List Compile records, sort, shelve, issue, and receive library materials such as books, electronic media, pictures, cards, slides and microfilm. Locate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title. Register patrons to permit them to borrow books, periodicals, and other library materials.

Technology used in this occupation:
	Document management software

Tasks
	Enter and update patrons' records on computers.
	Process new materials including books, audio-visual materials, and computer software.
	Sort books, publications, and other items according to established procedure and return them to shelves, files, or other designated storage areas.
	Locate library materials for patrons, including books, periodicals, tape cassettes, Braille volumes, and pictures.
	Instruct patrons on how to use reference sources, card catalogs, and automated information systems.
	Inspect returned books for condition and due-date status and compute any applicable fines.
	Answer routine inquiries and refer patrons in need of professional assistance to librarians.
	Maintain records of items received, stored, issued, and returned and file catalog cards according to system used.
	Provide assistance to librarians in the maintenance of collections of books, periodicals, magazines, newspapers, and audio-visual and other materials.
	Take action to deal with disruptive or problem patrons.

Skills
	Service Orientation - Actively looking for ways to help people.
	Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
	Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
	Speaking - Talking to others to convey information effectively.
	Coordination - Adjusting actions in relation to others' actions.
	Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
	Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
	Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
	Writing - Communicating effectively in writing as appropriate for the needs of the audience.
	Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Knowledge
	Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
	Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
	English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
	Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
	Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
	Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
	Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
	Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
	Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
	Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

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Education & Training   Education:   These occupations usually require a high school diploma.   Related Experience:   Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

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Wage Information
	Region Average Entry Level  Mid-Range  Annual  Hourly  Statewide $39,727.00 $19.10  $14.31  $14.87 - $23.21  Bridgeport/Stamford $41,628.00 $20.01  $14.91  $15.57 - $24.11  Hartford $39,986.00 $19.22  $14.13  $14.54 - $23.58  New Haven $39,593.00 $19.04  $14.08  $14.55 - $23.08  New London/Norwich $38,674.00 $18.59  $14.02  $14.36 - $20.13  Waterbury $38,395.00 $18.46  $14.19  $14.67 - $23.83  Torrington $34,697.00 $16.68  $14.53  $14.74 - $17.62

Occupation Outlook ( 2016 - 2026 ) Average Annual Job Openings:   273   Employment in this occupation is expected to grow more slowly than average, but the number of annual openings will offer very good job opportunities.

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	Some of the occupational information on this page is formulated from O*NETTM v17.0 data. O*NETTM is a trademark of the U.S. Department of Labor, Employment and Training Administration.