License Clerks Go Back to List Issue licenses or permits to qualified applicants. Obtain necessary information, record data, advise applicants on requirements, collect fees, and issue licenses. May conduct oral, written, visual, or performance testing.

Tasks
	Collect prescribed fees for licenses.
	Code information on license applications for entry into computers.
	Evaluate information on applications to verify completeness and accuracy and to determine whether applicants are qualified to obtain desired licenses.
	Answer questions or provide advice to the public regarding licensing policies, procedures, or regulations.
	Maintain records of applications made or licensing fees collected.
	Question applicants to obtain required information, such as name, address, or age, and record data on prescribed forms.
	Update operational records or licensing information, using computer terminals.
	Inform customers by mail or telephone of additional steps they need to take to obtain licenses.
	Perform routine data entry or other office support activities, including creating, sorting, photocopying, distributing, or filing documents.
	Stock counters with adequate supplies of forms, film, licenses, or other required materials.

Skills
	Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
	Speaking - Talking to others to convey information effectively.
	Writing - Communicating effectively in writing as appropriate for the needs of the audience.
	Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
	Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
	Coordination - Adjusting actions in relation to others' actions.
	Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
	Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
	Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
	Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Knowledge
	Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
	Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
	English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
	Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
	Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
	Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
	Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
	Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
	Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
	Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

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Education & Training   Education:   These occupations usually require a high school diploma.   Related Experience:   Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

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Wage Information
	Region Average Entry Level  Mid-Range  Annual  Hourly  Statewide $60,099.00 $28.89  $21.96  $23.52 - $32.47  Bridgeport/Stamford $65,917.00 $31.69  $23.40  $25.27 - $36.00  Danbury $60,440.00 $29.06  $22.69  $24.06 - $30.99  Hartford $60,471.00 $29.08  $22.24  $23.34 - $32.79  New Haven $58,820.00 $28.28  $21.32  $23.40 - $30.63  New London/Norwich $55,849.00 $26.85  $20.59  $22.54 - $29.79  Waterbury $58,810.00 $28.28  $23.07  $24.81 - $30.11  Torrington $52,548.00 $25.26  $20.74  $22.30 - $28.51

Occupation Outlook ( 2016 - 2026 ) Average Annual Job Openings:   135   Employment in this occupation is expected to grow more slowly than average, and the number of annual openings will offer limited job opportunities.

Related Occupations
	Insurance Claims Clerks
	Office Clerks, General
	Interviewers, Except Eligibility and Loan
	Receptionists and Information Clerks
	Switchboard Operators, Including Answering Service
	Bill and Account Collectors
	Tellers
	Credit Checkers
	Customer Service Representatives
	Medical Records and Health Information Technicians

	Some of the occupational information on this page is formulated from O*NETTM v17.0 data. O*NETTM is a trademark of the U.S. Department of Labor, Employment and Training Administration.