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Supervise and coordinate activities of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and pay off jackpots. Reset slot machines after payoffs. Make repairs or adjustments to slot machines or recommend removal of slot machines for repair. Report hazards and enforce safety rules. |
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Monitor payment of hand-delivered jackpots to ensure promptness. |
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Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary. |
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Respond to and resolve patrons' complaints. |
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Patrol assigned areas to ensure that players are following rules and that machines are functioning correctly. |
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Reset slot machines after payoffs. |
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Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams. |
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Record the specifics of malfunctioning machines and document malfunctions needing repair. |
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Exchange currency for customers, converting currency into requested combinations of bills and coins. |
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Answer patrons' questions about gaming machine functions and payouts. |
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Attach "out of order" signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed. |
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Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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Speaking - Talking to others to convey information effectively. |
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Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
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Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
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Service Orientation - Actively looking for ways to help people. |
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Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. |
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Coordination - Adjusting actions in relation to others' actions. |
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Writing - Communicating effectively in writing as appropriate for the needs of the audience. |
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Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
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Time Management - Managing one's own time and the time of others. |
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Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
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Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
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Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
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Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
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Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
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Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance. |
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Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
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Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
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(Please note that some searches may not produce any results.) |
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These occupations usually require a high school diploma.
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Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
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