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Directly supervise and coordinate activities of workers engaged in preparing and serving food. |
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Technology used in this occupation: |
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Human resources software |
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Compile and balance cash receipts at the end of the day or shift. |
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Resolve customer complaints regarding food service. |
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Train workers in food preparation, and in service, sanitation, and safety procedures. |
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Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards. |
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Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel. |
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Assign duties, responsibilities, and work stations to employees in accordance with work requirements. |
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Estimate ingredients and supplies required to prepare a recipe. |
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Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems. |
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Specify food portions and courses, production and time sequences, and workstation and equipment arrangements. |
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Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety. |
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Speaking - Talking to others to convey information effectively. |
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Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
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Coordination - Adjusting actions in relation to others' actions. |
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Service Orientation - Actively looking for ways to help people. |
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Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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Instructing - Teaching others how to do something. |
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Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job. |
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Reading Comprehension - Understanding written sentences and paragraphs in work related documents. |
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Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. |
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Persuasion - Persuading others to change their minds or behavior. |
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Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques. |
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Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. |
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Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
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Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
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English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
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Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
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Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
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Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
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(Please note that some searches may not produce any results.) |
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These occupations usually require a high school diploma.
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Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
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Statewide |
$51,777.00 |
$24.89 |
$17.32 |
$18.13 - $30.03 |
Bridgeport/Stamford |
$54,664.00 |
$26.28 |
$18.06 |
$18.25 - $31.11 |
Danbury |
$49,747.00 |
$23.91 |
$16.98 |
$17.65 - $28.91 |
Hartford |
$50,046.00 |
$24.06 |
$17.13 |
$17.81 - $29.86 |
New Haven |
$52,014.00 |
$25.01 |
$17.34 |
$17.96 - $29.62 |
New London/Norwich |
$53,179.00 |
$25.56 |
$17.38 |
$18.48 - $29.98 |
Waterbury |
$50,674.00 |
$24.36 |
$16.89 |
$17.79 - $29.21 |
Torrington |
$51,406.00 |
$24.72 |
$17.17 |
$17.94 - $29.99 |
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Employment in this occupation is expected to grow more slowly than average, and the number of annual openings will offer limited job opportunities. |
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