Automotive and Watercraft Service Attendants Go Back to List Service automobiles, buses, trucks, boats, and other automotive or marine vehicles with fuel, lubricants, and accessories. Collect payment for services and supplies. May lubricate vehicle, change motor oil, install antifreeze, or replace lights or other accessories, such as windshield wiper blades or fan belts. May repair or replace tires.

Technology used in this occupation:
	Data base user interface and query software

Tasks
	Collect cash payments from customers and make change or charge purchases to customers' credit cards and provide customers with receipts.
	Activate fuel pumps and fill fuel tanks of vehicles with gasoline or diesel fuel to specified levels.
	Prepare daily reports of fuel, oil, and accessory sales.
	Clean parking areas, offices, restrooms, or equipment and remove trash.
	Provide customers with information about local roads or highways.
	Perform minor repairs, such as adjusting brakes, replacing spark plugs, or changing engine oil or filters.
	Order stock and price and shelve incoming goods.
	Rotate, test, and repair or replace tires.
	Maintain customer records and follow up periodically with telephone, mail, or personal reminders of services due.
	Grease and lubricate vehicles or specified units, such as springs, universal joints, or steering knuckles, using grease guns or spray lubricants.

Skills
	Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
	Speaking - Talking to others to convey information effectively.
	Service Orientation - Actively looking for ways to help people.
	Operation and Control - Controlling operations of equipment or systems.
	Time Management - Managing one's own time and the time of others.
	Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
	Repairing - Repairing machines or systems using the needed tools.
	Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
	Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
	Coordination - Adjusting actions in relation to others' actions.

Knowledge
	Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
	Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
	Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
	Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
	Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
	Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
	Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
	Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
	Chemistry - Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal m
	Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

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Education & Training   Education:   These occupations usually require a high school diploma.   Related Experience:   Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

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Wage Information
	Region Average Entry Level  Mid-Range  Annual  Hourly  Statewide $43,544.00 $20.93  $16.83  $17.93 - $22.20  Bridgeport/Stamford $43,837.00 $21.07  $17.03  $18.42 - $22.20  Danbury $43,021.00 $20.68  $16.90  $18.23 - $21.93  Hartford $42,644.00 $20.51  $16.61  $17.91 - $20.92  New Haven $43,554.00 $20.95  $17.32  $17.93 - $22.67  New London/Norwich $47,227.00 $22.70  $17.28  $18.65 - $29.16  Torrington $37,340.00 $17.95  $15.47  $16.04 - $20.01

Occupation Outlook ( 2016 - 2026 ) Average Annual Job Openings:   109   Employment in this occupation is expected to grow more slowly than average, and the number of annual openings will offer limited job opportunities.

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	Some of the occupational information on this page is formulated from O*NETTM v17.0 data. O*NETTM is a trademark of the U.S. Department of Labor, Employment and Training Administration.