Residential Advisors Go Back to List Coordinate activities in residential facilities in secondary and college dormitories, group homes, or similar establishments. Order supplies and determine need for maintenance, repairs, and furnishings. May maintain household records and assign rooms. May assist residents with problem solving or refer them to counseling resources.

Technology used in this occupation:
	Accounting software

Tasks
	Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.
	Provide emergency first aid and summon medical assistance when necessary.
	Mediate interpersonal problems between residents.
	Administer, coordinate, or recommend disciplinary and corrective actions.
	Communicate with other staff to resolve problems with individual students.
	Counsel students in the handling of issues such as family, financial, and educational problems.
	Make regular rounds to ensure that residents and areas are safe and secure.
	Observe students to detect and report unusual behavior.
	Determine the need for facility maintenance and repair, and notify appropriate personnel.
	Collaborate with counselors to develop counseling programs that address the needs of individual students.

Skills
	Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
	Speaking - Talking to others to convey information effectively.
	Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
	Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
	Coordination - Adjusting actions in relation to others' actions.
	Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
	Negotiation - Bringing others together and trying to reconcile differences.
	Time Management - Managing one's own time and the time of others.
	Service Orientation - Actively looking for ways to help people.
	Persuasion - Persuading others to change their minds or behavior.

Knowledge
	Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
	English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
	Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
	Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
	Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
	Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
	Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
	Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
	Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
	Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Search for Jobs on Connecticut's Labor Exchange (CTJOBcentral)
	(Please note that some searches may not produce any results.)

Education & Training   Education:   Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.   Related Experience:   Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

View Related Programs on Connecticut's Education & Training ConneCTion site.

Browse Through a List of Businesses That Employ People With Your Same Skills
	Potential Employer Search

Wage Information
	Region Average Entry Level  Mid-Range  Annual  Hourly  Statewide $42,415.00 $20.39  $15.53  $16.59 - $21.77  Bridgeport/Stamford $42,394.00 $20.38  $15.89  $16.47 - $19.80  Hartford $46,574.00 $22.39  $15.90  $17.67 - $25.82  New Haven $39,519.00 $19.00  $15.08  $15.80 - $19.92  New London/Norwich $41,934.00 $20.16  $15.66  $17.39 - $22.46  Waterbury $36,614.00 $17.60  $14.71  $15.54 - $18.30  Torrington $39,916.00 $19.19  $16.12  $17.68 - $18.49

Occupation Outlook ( 2016 - 2026 ) Average Annual Job Openings:   376   Employment in this occupation is expected to grow faster than average, and the number of annual openings will offer very good job opportunities.

Related Occupations
	First-Line Supervisors of Office and Administrative Support Workers
	Recreation Workers
	First-Line Supervisors of Personal Service Workers
	First-Line Supervisors of Correctional Officers
	Psychiatric Technicians
	Occupational Therapy Assistants
	Recreational Therapists
	Preschool Teachers, Except Special Education
	Vocational Education Teachers, Postsecondary
	Social and Human Service Assistants

	Some of the occupational information on this page is formulated from O*NETTM v17.0 data. O*NETTM is a trademark of the U.S. Department of Labor, Employment and Training Administration.