First-Line Supervisors of Correctional Officers Go Back to List Directly supervise and coordinate activities of correctional officers and jailers.

Technology used in this occupation:
	Data base user interface and query software

Tasks
	Take, receive, or check periodic inmate counts.
	Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.
	Respond to emergencies, such as escapes.
	Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
	Supervise and direct the work of correctional officers to ensure the safe custody, discipline, and welfare of inmates.
	Restrain, secure, or control offenders, using chemical agents, firearms, or other weapons of force as necessary.
	Supervise or perform searches of inmates or their quarters to locate contraband items.
	Monitor behavior of subordinates to ensure alert, courteous, and professional behavior toward inmates, parolees, fellow employees, visitors, and the public.
	Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports.
	Instruct employees or provide on-the-job training.

Skills
	Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
	Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
	Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
	Coordination - Adjusting actions in relation to others' actions.
	Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
	Speaking - Talking to others to convey information effectively.
	Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
	Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
	Negotiation - Bringing others together and trying to reconcile differences.
	Persuasion - Persuading others to change their minds or behavior.

Knowledge
	Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
	Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
	English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
	Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
	Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
	Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
	Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
	Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
	Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
	Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

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Education & Training   Education:   Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.   Related Experience:   Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

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Wage Information
	Region Average Entry Level  Mid-Range  Annual  Hourly  Statewide $75,819.00 $36.45  $26.67  $34.37 - $43.03

Occupation Outlook ( 2016 - 2026 ) Average Annual Job Openings:   33   Employment in this occupation is expected to grow more slowly than average, and the number of annual openings will offer limited job opportunities.

Related Occupations
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	First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand
	Residential Advisors
	First-Line Supervisors of Personal Service Workers
	First-Line Supervisors of Police and Detectives
	Correctional Officers and Jailers
	Police Detectives
	Criminal Investigators and Special Agents
	Sheriffs and Deputy Sheriffs
	Police Patrol Officers

	Some of the occupational information on this page is formulated from O*NETTM v17.0 data. O*NETTM is a trademark of the U.S. Department of Labor, Employment and Training Administration.