Tour Guides and Escorts Go Back to List Escort individuals or groups on sightseeing tours or through places of interest, such as industrial establishments, public buildings, and art galleries.

Technology used in this occupation:
	Graphics or photo imaging software

Tasks
	Conduct educational activities for school children.
	Escort individuals or groups on cruises, sightseeing tours, or through places of interest such as industrial establishments, public buildings, or art galleries.
	Describe tour points of interest to group members, and respond to questions.
	Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices.
	Greet and register visitors, and issue any required identification badges or safety devices.
	Distribute brochures, show audiovisual presentations, and explain establishment processes and operations at tour sites.
	Provide directions and other pertinent information to visitors.
	Provide for physical safety of groups, performing such activities as providing first aid or directing emergency evacuations.
	Provide information about wildlife varieties and habitats, as well as any relevant regulations, such as those pertaining to hunting and fishing.
	Collect fees and tickets from group members.

Skills
	Speaking - Talking to others to convey information effectively.
	Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
	Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
	Service Orientation - Actively looking for ways to help people.
	Coordination - Adjusting actions in relation to others' actions.
	Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
	Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
	Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
	Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
	Persuasion - Persuading others to change their minds or behavior.

Knowledge
	Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
	English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
	History and Archeology - Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
	Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
	Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
	Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
	Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
	Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
	Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
	Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

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Education & Training   Education:   Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.   Related Experience:   Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

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