Telecommunications Equipment Installers and Repairers, Except Line Installers Go Back to List Install, set-up, rearrange, or remove switching, distribution, routing, and dialing equipment used in central offices or headends. Service or repair telephone, cable television, Internet, and other communications equipment on customers' property. May install communications equipment or communications wiring in buildings.

Technology used in this occupation:
	Web platform development software

Tasks
	Note differences in wire and cable colors so that work can be performed correctly.
	Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
	Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
	Drive crew trucks to and from work areas.
	Inspect equipment on a regular basis to ensure proper functioning.
	Repair or replace faulty equipment such as defective and damaged telephones, wires, switching system components, and associated equipment.
	Remove and remake connections to change circuit layouts, following work orders or diagrams.
	Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints.
	Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
	Adjust or modify equipment to enhance equipment performance or to respond to customer requests.

Skills
	Troubleshooting - Determining causes of operating errors and deciding what to do about it.
	Repairing - Repairing machines or systems using the needed tools.
	Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
	Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly.
	Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
	Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
	Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
	Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
	Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
	Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Knowledge
	Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
	Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
	Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
	English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
	Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
	Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
	Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
	Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
	Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
	Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

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Education & Training   Education:   Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.   Related Experience:   Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

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Wage Information
	Region Average Entry Level  Mid-Range  Annual  Hourly  Statewide $83,000.00 $39.90  $27.69  $32.06 - $50.50  Bridgeport/Stamford $86,674.00 $41.67  $29.04  $33.54 - $52.22  Danbury $80,231.00 $38.58  $24.95  $30.12 - $50.02  Hartford $83,354.00 $40.08  $27.84  $33.11 - $50.50  New Haven $83,635.00 $40.20  $28.42  $32.06 - $51.32  New London/Norwich $78,669.00 $37.82  $26.49  $30.89 - $49.59  Waterbury $78,055.00 $37.53  $29.26  $33.02 - $42.42

Occupation Outlook ( 2016 - 2026 ) Average Annual Job Openings:   203   Employment in this occupation is expected to grow more slowly than average, and the number of annual openings will offer limited job opportunities.

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	Some of the occupational information on this page is formulated from O*NETTM v17.0 data. O*NETTM is a trademark of the U.S. Department of Labor, Employment and Training Administration.