Medical and Health Services Managers Go Back to List Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.

Technology used in this occupation:
	Customer relationship management CRM software

Tasks
	Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
	Establish objectives and evaluative or operational criteria for units they manage.
	Direct or conduct recruitment, hiring, and training of personnel.
	Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
	Develop and implement organizational policies and procedures for the facility or medical unit.
	Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
	Establish work schedules and assignments for staff, according to workload, space and equipment availability.
	Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
	Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
	Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.

Skills
	Speaking - Talking to others to convey information effectively.
	Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
	Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
	Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
	Writing - Communicating effectively in writing as appropriate for the needs of the audience.
	Coordination - Adjusting actions in relation to others' actions.
	Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
	Time Management - Managing one's own time and the time of others.
	Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
	Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Knowledge
	Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
	English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
	Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
	Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
	Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
	Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
	Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
	Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
	Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
	Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

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Education & Training   Education:   Most of these occupations require graduate school. For example, they may require a master's degree, and some require a Ph.D., M.D., or J.D. (law degree).   Related Experience:   Extensive skill, knowledge, and experience are needed for these occupations. Many require more than five years of experience. For example, surgeons must complete four years of college and an additional five to seven years of specialized medical training to be able to do their job.

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Wage Information
	Region Average Entry Level  Mid-Range  Annual  Hourly  Statewide $151,977.00 $73.06  $42.12  $49.19 - $81.31  Bridgeport/Stamford $162,456.00 $78.10  $43.23  $51.18 - $86.34  Danbury $169,944.00 $81.70  $42.74  $49.14 - $82.39  Hartford $147,112.00 $70.73  $42.61  $48.81 - $73.79  New Haven $159,752.00 $76.80  $43.60  $51.11 - $81.31  New London/Norwich $144,694.00 $69.57  $42.29  $49.72 - $78.96  Waterbury $125,150.00 $60.17  $33.83  $41.23 - $66.44  Torrington $135,414.00 $65.11  $43.81  $49.52 - $68.05

Occupation Outlook ( 2016 - 2026 ) Average Annual Job Openings:   809   Employment in this occupation is expected to grow more slowly than average, and the number of annual openings will offer limited job opportunities.

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	Some of the occupational information on this page is formulated from O*NETTM v17.0 data. O*NETTM is a trademark of the U.S. Department of Labor, Employment and Training Administration.