Mail Clerks and Mail Machine Operators, Except Postal Service Go Back to List Prepare incoming and outgoing mail for distribution. Use hand or mail handling machines to time stamp, open, read, sort, and route incoming mail; and address, seal, stamp, fold, stuff, and affix postage to outgoing mail or packages. Duties may also include keeping necessary records and completed forms.

Tasks
		Seal or open envelopes, by hand or by using machines.
		Affix postage to packages or letters by hand, or stamp materials, using postage meters.
		Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.
		Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins.
		Clear jams in sortation equipment.
		Sort and route incoming mail, and collect outgoing mail, using carts as necessary.
		Weigh packages or letters to determine postage needed, using weighing scales and rate charts.
		Determine manner in which mail is to be sent, and prepare it for delivery to mailing facilities.
		Lift and unload containers of mail or parcels onto equipment for transportation to sortation stations.
		Wrap packages or bundles by hand, or by using tying machines.

Skills
		Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
		Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
		Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
		Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
		Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
		Speaking - Talking to others to convey information effectively.
		Writing - Communicating effectively in writing as appropriate for the needs of the audience.
		Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly.
		Operation and Control - Controlling operations of equipment or systems.
		Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Knowledge
		Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
		English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
		Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
		Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
		Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
		Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
		Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
		Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
		Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
		Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

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Education & Training     Education:   These occupations usually require a high school diploma.   Related Experience:   Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

View Related Programs on Connecticut's Education & Training ConneCTion site.

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Wage Information
	Region Average Entry Level  Mid-Range  Annual  Hourly  Statewide Units $28,542 $13.72  $9.19  $9.47 - $17.28  Bridgeport/Stamford $33,805 $16.25  $11.70  $12.77 - $18.78  Danbury $31,148 $14.98  $9.62  $10.27 - $20.03  Hartford $27,153 $13.05  $9.10  $9.34 - $16.20  New Haven $32,365 $15.56  $9.59  $9.81 - $19.63  New London/Norwich $28,116 $13.52  $9.14  $9.32 - $17.53  Springfield, MA $32,578 $15.67  $10.78  $11.79 - $18.84  Worcester, MA $28,187 $13.56  $9.75  $10.73 - $15.77

Occupation Outlook ( 2010 - 2020 )   Average Annual Job Openings:   59   Employment in this occupation is expected to grow about as fast as average, but the number of annual openings will offer good or favorable job opportunities.

Related Occupations
	Statement Clerks
	Procurement Clerks
	Order Fillers, Wholesale and Retail Sales
	Weighers, Measurers, Checkers, and Samplers, Recordkeeping

	Some of the occupational information on this page is formulated from O*NETTM v17.0 data. O*NETTM is a trademark of the U.S. Department of Labor, Employment and Training Administration.