Shipping, Receiving, and Traffic Clerks Go Back to List Verify and maintain records on incoming and outgoing shipments. Prepare items for shipment. Duties include assembling, addressing, stamping, and shipping merchandise or material; receiving, unpacking, verifying and recording incoming merchandise or material; and arranging for the transportation of products.

Technology used in this occupation:
	Materials requirements planning logistics and supply chain software

Tasks
	Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.
	Record shipment data, such as weight, charges, space availability, damages, or discrepancies, for reporting, accounting, or recordkeeping purposes.
	Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.
	Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications.
	Requisition and store shipping materials and supplies to maintain inventory of stock.
	Compute amounts, such as space available, shipping, storage, or demurrage charges, using computer or price list.
	Compare shipping routes or methods to determine which have the least environmental impact.
	Examine shipment contents and compare with records, such as manifests, invoices, or orders, to verify accuracy.
	Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter.
	Deliver or route materials to departments using handtruck, conveyor, or sorting bins.

Skills
	Speaking - Talking to others to convey information effectively.
	Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
	Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
	Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
	Coordination - Adjusting actions in relation to others' actions.
	Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
	Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
	Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
	Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
	Time Management - Managing one's own time and the time of others.

Knowledge
	Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
	Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
	English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
	Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
	Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
	Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
	Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
	Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
	Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
	Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

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Education & Training   Education:   These occupations usually require a high school diploma.   Related Experience:   Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

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Wage Information
	Region Average Entry Level  Mid-Range  Annual  Hourly  Statewide $44,913.00 $21.59  $16.37  $17.77 - $24.13  Bridgeport/Stamford $47,237.00 $22.71  $16.91  $18.18 - $26.10  Danbury $45,047.00 $21.66  $16.42  $17.69 - $24.12  Hartford $44,345.00 $21.32  $16.42  $17.64 - $23.81  New Haven $44,758.00 $21.52  $16.23  $17.81 - $23.84  New London/Norwich $42,186.00 $20.28  $15.44  $16.07 - $23.12  Waterbury $43,911.00 $21.11  $16.12  $17.62 - $23.99  Torrington $41,081.00 $19.75  $14.96  $15.63 - $22.00

Occupation Outlook ( 2016 - 2026 ) Average Annual Job Openings:   650   Employment in this occupation is expected to grow more slowly than average, but the number of annual openings will offer excellent job opportunities.

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	Some of the occupational information on this page is formulated from O*NETTM v17.0 data. O*NETTM is a trademark of the U.S. Department of Labor, Employment and Training Administration.