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Gaming Cage Workers Go Back to List
In a gaming establishment, conduct financial transactions for patrons. May reconcile daily summaries of transactions to balance books. May accept patron's credit application and verify credit references to provide check-cashing authorization or to establish house credit accounts. May sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons. May convert gaming chips, tokens, or tickets to currency upon patron's request. May use a cash register or computer to record transaction.
 Technology used in this occupation:
 
  • Office suite software
  •  Tasks
     
  • Follow all gaming regulations.
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  • Maintain confidentiality of customers' transactions.
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  • Count funds and reconcile daily summaries of transactions to balance books.
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  • Convert gaming checks, coupons, tokens, or coins to currency for gaming patrons.
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  • Maintain cage security.
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  • Determine cash requirements for windows and order all necessary currency, coins, or chips.
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  • Verify accuracy of reports, such as authorization forms, transaction reconciliations, or exchange summary reports.
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  • Cash checks and process credit card advances for patrons.
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  • Sell gambling chips, tokens, or tickets to patrons or to other workers for resale to patrons.
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  • Perform removal and rotation of cash, coin, or chip inventories as necessary.
  •  Skills
     
  • Speaking - Talking to others to convey information effectively.
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  • Mathematics - Using mathematics to solve problems.
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  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
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  • Service Orientation - Actively looking for ways to help people.
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  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
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  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
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  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
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  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
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  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  •  Knowledge
     
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
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  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
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  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
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  • Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
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  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
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  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
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  • Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
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  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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     Education & Training
      Education:   These occupations usually require a high school diploma.
      Related Experience:   Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
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    ONET Resource Center Some of the occupational information on this page is formulated from O*NETTM v17.0 data. O*NETTM is a trademark of the U.S. Department of Labor, Employment and Training Administration.
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