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Gaming Change Persons and Booth Cashiers Go Back to List
Exchange coins, tokens, and chips for patrons' money. May issue payoffs and obtain customer's signature on receipt. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
 Technology used in this occupation:
 
  • Spreadsheet software
  •  Tasks
     
  • Count money and audit money drawers.
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  • Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
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  • Exchange money, credit, and casino chips, and make change for customers.
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  • Work in and monitor an assigned area on the casino floor where slot machines are located.
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  • Listen for jackpot alarm bells and issue payoffs to winners.
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  • Maintain cage security according to rules.
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  • Obtain customers' signatures on receipts when winnings exceed the amount held in a slot machine.
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  • Reconcile daily summaries of transactions to balance books.
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  • Sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons.
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  • Calculate the value of chips won or lost by players.
  •  Skills
     
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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  • Speaking - Talking to others to convey information effectively.
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  • Mathematics - Using mathematics to solve problems.
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  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
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  • Service Orientation - Actively looking for ways to help people.
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  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
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  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
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  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
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  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
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  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  •  Knowledge
     
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
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  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
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  • Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
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  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
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  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
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  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
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  • Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
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     Education & Training
      Education:   These occupations usually require a high school diploma.
      Related Experience:   Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
      View Related Programs on Connecticut's Education & Training ConneCTion site.
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     Wage Information
     
    Region Average Entry Level  Mid-Range 
    Annual  Hourly 
    Statewide $45,638.00 $21.94  $14.52  $14.74 - $24.06 
    ONET Resource Center Some of the occupational information on this page is formulated from O*NETTM v17.0 data. O*NETTM is a trademark of the U.S. Department of Labor, Employment and Training Administration.
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