Maids and Housekeeping Cleaners Go Back to List Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

Technology used in this occupation:
	Instant messaging software

Tasks
	Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
	Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
	Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
	Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
	Keep storage areas and carts well-stocked, clean, and tidy.
	Dust and polish furniture and equipment.
	Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
	Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
	Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
	Hang draperies and dust window blinds.

Skills
	Service Orientation - Actively looking for ways to help people.
	Coordination - Adjusting actions in relation to others' actions.
	Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
	Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
	Speaking - Talking to others to convey information effectively.
	Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
	Time Management - Managing one's own time and the time of others.
	Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
	Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
	Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Knowledge
	Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
	English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
	Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
	Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
	Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
	Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
	Foreign Language - Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
	Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
	Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
	Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

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Education & Training   Education:   These occupations usually require a high school diploma.   Related Experience:   Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

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Wage Information
	Region Average Entry Level  Mid-Range  Annual  Hourly  Statewide $34,649.00 $16.66  $14.41  $14.81 - $17.51  Bridgeport/Stamford $35,568.00 $17.10  $14.84  $15.25 - $18.09  Danbury $33,886.00 $16.29  $14.64  $14.98 - $17.18  Hartford $34,785.00 $16.72  $14.55  $14.81 - $17.70  New Haven $34,471.00 $16.58  $14.01  $14.50 - $17.58  New London/Norwich $34,199.00 $16.44  $14.30  $14.74 - $17.01  Waterbury $34,575.00 $16.62  $14.32  $14.77 - $17.41  Torrington $35,067.00 $16.86  $14.48  $14.76 - $17.79

Occupation Outlook ( 2016 - 2026 ) Average Annual Job Openings:   1332   Employment in this occupation is expected to grow more slowly than average, but the number of annual openings will offer excellent job opportunities.

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	Some of the occupational information on this page is formulated from O*NETTM v17.0 data. O*NETTM is a trademark of the U.S. Department of Labor, Employment and Training Administration.