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Waterbury Labor Market Area (1Q 2015)
All Industry
Estimated employment580
Mean wage18.31
Entry wage11.95
10th percentile wage10.61
50th percentile wage17.61
90th percentile wage26.96
 Top Employing Industries
 IndustryEmployment % 
Trade, Transportation & Utilities24042.1%
Manufacturing8013.1%
Professional & Business Services6010.2%
Education & Health Services6010.1%
Financial Activities609.8%
 Best Paying Industries
 IndustryEmploymentMedian
Wage
Professional & Business Services6022.67
Manufacturing8019.66
Financial Activities6018.03
Trade, Transportation & Utilities24016.94
Education & Health Services6016.61
Customer Service Representatives (43-4051)
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Exclude individuals whose duties are primarily sales or repair.
Mean Wage History
YearThis OccupationCompared to
Occupational Group		Difference
Current$18.31 $18.23  $0.08
2014$18.19+.7%$18.11 +.7%$0.08
2013$17.83+2.0%$17.76 +2.0%$0.08
2012$17.48+2.0%$17.40 +2.0%$0.08
2011$17.18+1.7%$17.11 +1.7%$0.08
2010$16.87+1.8%$16.80 +1.8%$0.07
2009$16.60+1.6%$16.53 +1.6%$0.07
2008$16.29+1.9%$16.22 +1.9%$0.07
2007$15.84+2.8%$15.78 +2.8%$0.07
2006$15.34+3.3%$15.27 +3.3%$0.07
YearThis OccupationCompared to
All Occupations		Difference
Current$18.31 $22.62  -$4.31
2014$18.19+.7%$22.44 +.8%-$4.24
2013$17.83+2.0%$21.96 +2.2%-$4.12
2012$17.48+2.0%$21.51 +2.1%-$4.03
2011$17.18+1.7%$21.14 +1.7%-$3.96
2010$16.87+1.8%$20.81 +1.6%-$3.94
2009$16.60+1.6%$20.46 +1.7%-$3.85
2008$16.29+1.9%$20.18 +1.4%-$3.89
2007$15.84+2.8%$19.67 +2.6%-$3.82
2006$15.34+3.3%$19.04 +3.3%-$3.70

Note: The mid-wage is the median wage. The average wage is the mean wage. The entry-level wage is equal to the average of the lower third of reported wages for the occupation. The wage range consists of the 10th and 90th percentiles; 80% of workers earn between this wage range, 10% earn less while 10% earn more.

Reference Date: 1st Quarter 2015

State of Connecticut Department of Labor Office of Research
200 Folly Brook Boulevard Wethersfield, CT 06109
Phone: 860-263-6285
Go to the Connecticut Department of Labor's Office of Research website

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Top Areas For This Occupation
Best Pay
Hartford 20.12 11,870
New Haven 19.82 4,040
Danbury 19.41 860
Bridgeport-Stamford 19.15 7,520
Waterbury 18.31 580
Highest Employment
Hartford 20.12 11,870
Bridgeport-Stamford 19.15 7,520
New Haven 19.82 4,040
Norwich-New London 15.14 1,570
Danbury 19.41 860
Wages in other areas