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AUTOMOTIVE AND WATERCRAFT SERVICE ATTENDANTS
An Occupation in
 
Occupation Description:
 
  Service automobiles, buses, trucks, boats, and other automotive or marine vehicles with fuel, lubricants, and accessories. Collect payment for services and supplies. May lubricate vehicle, change motor oil, install antifreeze, or replace lights or other accessories, such as windshield wiper blades or fan belts. May repair or replace tires.
 
Career Video:
  Video Icon  Automotive and Watercraft Service Attendants
  Open-captioning or video transcript included for the hearing impaired. Career videos brought to you by CareerOneStop. Copyright © 2017 All Rights Reserved.
 
Typical Tasks:
 
 
  • Check tire pressure and levels of fuel, motor oil, transmission, radiator, battery, or other fluids, adding air or fluids as required.
  • Clean windshields.
  • Collect cash payments from customers and make change or charge purchases to customers' credit cards and provide customers with receipts.
  • Activate fuel pumps and fill fuel tanks of vehicles with gasoline or diesel fuel to specified levels.
  • Prepare daily reports of fuel, oil, and accessory sales.
  • Clean parking areas, offices, restrooms, or equipment and remove trash.
  • Provide customers with information about local roads or highways.
 
Skills:
 
 
  • Service Orientation - Actively looking for ways to help people..
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times..
  • Operation and Control - Controlling operations of equipment or systems..
  • Speaking - Talking to others to convey information effectively..
  • Time Management - Managing one's own time and the time of others..
  • Repairing - Repairing machines or systems using the needed tools..
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems..
 
Knowledge:
 
 
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction..
  • Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance..
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems..
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources..
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications..
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology..
  • Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services..
 
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Education & Training:
 
  Short-term on-the-job training (short demonstration up to one month)
 
Wage Information:
 
 
Region Average Annual Average Hourly Entry Level (hourly) Mid-Range  (hourly)
Statewide $29,925.00 $14.39 $11.33 $11.62 - $16.65
Bridgeport/Stamford $33,241.00 $15.98 $12.63 $13.87 - $18.19
Hartford $27,963.00 $13.45 $11.33 $11.54 - $14.70
New Haven $27,611.00 $13.27 $11.36 $11.29 - $14.44
New London/Norwich $28,944.00 $13.91 $11.37 $11.55 - $15.45
Waterbury $25,700.00 $12.35 $11.01 $10.87 - $13.28
      
Select a town to see its region Not sure which Region applies to you?
    

 
Occupation Outlook:
 
 
Region Employment Average Annual Growth Rate Average Annual Job Openings
2016 2026
State of Connecticut 790 870 0.9% 142
 
 
Chart of Growth Rate and Annual Openings   Employment in this occupation is expected to grow faster than average, and the number of annual openings will offer good or favorable job opportunities.
Key:
  N/A = Not Applicable, ***** = Over $60.00 per hour, ##### = Over $124,821
 
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