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SLOT SUPERVISORS
 
Occupation Description:
 
  Supervise and coordinate activities of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and pay off jackpots. Reset slot machines after payoffs. Make repairs or adjustments to slot machines or recommend removal of slot machines for repair. Report hazards and enforce safety rules.
 
Career Video:
  Video Icon  Slot Supervisors
  Open-captioning or video transcript included for the hearing impaired. Career videos brought to you by CareerOneStop. Copyright © 2017 All Rights Reserved.
 
Typical Tasks:
 
 
  • Train, supervise, schedule, and evaluate slot department workers, including change runners and slot technicians.
  • Clean and maintain slot machines and surrounding areas.
  • Stock patron supplies and refreshments.
  • Monitor payment of hand-delivered jackpots to ensure promptness.
  • Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.
  • Respond to and resolve patrons' complaints.
  • Patrol assigned areas to ensure that players are following rules and that machines are functioning correctly.
 
Skills:
 
 
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times..
  • Speaking - Talking to others to convey information effectively..
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action..
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems..
  • Coordination - Adjusting actions in relation to others' actions..
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do..
  • Service Orientation - Actively looking for ways to help people..
 
Knowledge:
 
 
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction..
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar..
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications..
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources..
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming..
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions..
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects..
 
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Education & Training:
 
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Wage Information:
 
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Occupation Outlook:
 
  Sorry, outlook information is not available for this occupation.
 
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