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Computer Systems Analysts Go Back to List
Analyze science, engineering, business, and other data processing problems to implement and improve computer systems. Analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. May analyze or recommend commercially available software.
 Tasks
 
  • Provide staff and users with assistance solving computer related problems, such as malfunctions and program problems.
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  • Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
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  • Use object-oriented programming languages, as well as client and server applications development processes and multimedia and Internet technology.
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  • Confer with clients regarding the nature of the information processing or computation needs a computer program is to address.
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  • Coordinate and link the computer systems within an organization to increase compatibility and so information can be shared.
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  • Consult with management to ensure agreement on system principles.
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  • Expand or modify system to serve new purposes or improve work flow.
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  • Interview or survey workers, observe job performance or perform the job to determine what information is processed and how it is processed.
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  • Determine computer software or hardware needed to set up or alter system.
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  • Train staff and users to work with computer systems and programs.
  •  Skills
     
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
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  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
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  • Speaking - Talking to others to convey information effectively.
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  • Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
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  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
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  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
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  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
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  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
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  • Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
  •  Knowledge
     
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
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  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
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  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
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  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
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  • Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
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  • Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
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  • Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
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     Education & Training
      Education:   Most of these occupations require a four-year bachelor's degree, but some do not.
      Related Experience:   A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
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    ONET Resource Center Some of the occupational information on this page is formulated from O*NETTM v17.0 data. O*NETTM is a trademark of the U.S. Department of Labor, Employment and Training Administration.
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