Frequently Asked Questions
July 20, 2018
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Using the Online System:
How do I obtain access to the Online New Hire Reporting features?
When trying to access the Login Page, I get a message that "Certificate Authority is Expired". What does this mean?
I don't know if I submitted a new hire, or I think I may have made an error in reporting a new hire. Can I view the new hires I previously submitted?
I already submitted a new hire and I now discover that an error was made in the information I submitted. How do I correct this error?
You will need to resubmit the entire new hire. Once a new hire has been submitted, the record can not be corrected.
If I report a new hire via the Internet, do I need to follow up with a paper copy?
Why can't I report a New Hire that is more than 180 days old? I was reviewing our records and discovered I forgot to report a New Hire.
Why can't I have an additional UserID and Password assigned for my company for reporting New Hires?
Why must I register for Unemployment Insurance (UI) purposes before I can report New Hires?
What are the requirements and file format for submitting files via FTP?
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