Frequently Asked Questions
September 19, 2018
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Using the Online System:
How do I obtain access to the Online New Hire Reporting features?
When trying to access the Login Page, I get a message that "Certificate Authority is Expired". What does this mean?
I don't know if I submitted a new hire, or I think I may have made an error in reporting a new hire. Can I view the new hires I previously submitted?
You can view all new hire records that you submitted to our system via Internet reporting within the last 45 days. After 45 days, these records will no longer be available to view.
I already submitted a new hire and I now discover that an error was made in the information I submitted. How do I correct this error?
If I report a new hire via the Internet, do I need to follow up with a paper copy?
Why can't I report a New Hire that is more than 180 days old? I was reviewing our records and discovered I forgot to report a New Hire.
Why can't I have an additional UserID and Password assigned for my company for reporting New Hires?
Why must I register for Unemployment Insurance (UI) purposes before I can report New Hires?
What are the requirements and file format for submitting files via FTP?
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