Telephone Operators (43-2021) in Connecticut



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State of Connecticut (1Q 2017)
All Industry
Estimated employment		210
Mean wage		$16.48
Entry wage		$11.99
10th percentile wage		$11.01
50th percentile wage		$15.19
90th percentile wage		$21.51

Top Employing Industries
Industry	Employment Percent
Hospitals	30	14%
Ambulatory Health Care Services	20	11.7%
Administrative and Support Services

Best Paying Industries
Industry	Employment Median Wage
Hospitals	30	16.67
Ambulatory Health Care Services	20	16.52
Administrative and Support Services		13.29

Telephone Operators (43-2021)

Provide information by accessing alphabetical and geographical directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.


Median Wage History
Year	This Occupation		Compared to Occupational Group		Difference
Current	$15.19		$19.79		-$4.60
2016	$14.60	+4.1%	$19.02	+4.1%	-$4.42
2015	$14.24	+2.5%	$18.55	+2.5%	-$4.31
2014	$13.96	+2%	$18.18	+2%	-$4.22
2013	$13.68	+2%	$17.82	+2%	-$4.14
2012	$13.45	+1.7%	$17.52	+1.7%	-$4.07
2011	$13.20	+1.8%	$17.20	+1.8%	-$3.99
2010	$12.99	+1.6%	$16.93	+1.6%	-$3.93
2009	$12.75	+1.9%	$16.61	+1.9%	-$3.86
2008	$12.40	+2.8%	$16.16	+2.8%	-$3.75
Year	This Occupation		Compared to All Occupations		Difference
Current	$15.19		$22.06		-$6.87
2016	$14.60	+4.1%	$21.36	+3.3%	-$6.75
2015	$14.24	+2.5%	$20.91	+2.1%	-$6.67
2014	$13.96	+2%	$20.46	+2.2%	-$6.50
2013	$13.68	+2%	$20.05	+2.1%	-$6.36
2012	$13.45	+1.7%	$19.70	+1.7%	-$6.25
2011	$13.20	+1.8%	$19.39	+1.6%	-$6.19
2010	$12.99	+1.6%	$19.07	+1.7%	-$6.07
2009	$12.75	+1.9%	$18.81	+1.4%	-$6.06
2008	$12.40	+2.8%	$18.33	+2.6%	-$5.92

Reference Date: 1st Quarter 2017

Note: The mid-wage is the median wage. The average wage is the mean wage. The entry-level wage is equal to the average of the lower third of reported wages for the occupation. The wage range consists of the 10th and 90th percentiles; 80% of workers earn between this wage range, 10% earn less while 10% earn more.


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