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Waterbury LMA (1Q 2017)
All Industry
Estimated employment830
Mean wage$19.97
Entry wage$13.00
10th percentile wage$12.29
50th percentile wage$18.47
90th percentile wage$30.10
Top Employing Industries
 IndustryEmployment / Percent
Trade, Transportation and Utilities26031.8%
Manufacturing16019.8%
Financial Activities607.4%
Professional and Business Services506.4%
Top Paying Industries
 IndustryEmployment / Median Wage
Professional and Business Services5023.89
Financial Activities6021.42
Manufacturing16018.17
Education and Health Services17.63
Customer Service Representatives (43-4051)
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Exclude individuals whose duties are primarily sales or repair.
Median Wage History
YearThis
Occupation
Compared to
Occupational Group
Difference
Current$18.47 $18.06  $0.41
2016$17.75+4.1%$17.36 +4.1%$0.39
2015$17.31+2.5%$16.93 +2.5%$0.38
2014$16.97+2.0%$16.60 +2.0%$0.38
2013$16.63+2.0%$16.26 +2.0%$0.37
2012$16.35+1.7%$15.99 +1.7%$0.36
2011$16.05+1.8%$15.70 +1.8%$0.36
2010$15.80+1.6%$15.45 +1.6%$0.35
2009$15.50+1.9%$15.16 +1.9%$0.34
2008$15.08+2.8%$14.74 +2.8%$0.33
YearThis
Occupation
Compared to
All Occupations
Difference
Current$18.47 $18.48  -$0.01
2016$17.75+4.1%$17.89 +3.3%-$0.14
2015$17.31+2.5%$17.51 +2.1%-$0.20
2014$16.97+2.0%$17.14 +2.2%-$0.16
2013$16.63+2.0%$16.79 +2.1%-$0.16
2012$16.35+1.7%$16.51 +1.7%-$0.15
2011$16.05+1.8%$16.25 +1.6%-$0.19
2010$15.80+1.6%$15.97 +1.7%-$0.17
2009$15.50+1.9%$15.76 +1.4%-$0.25
2008$15.08+2.8%$15.35 +2.6%-$0.27
Note: The mid-wage is the median wage. The average wage is the mean wage. The entry-level wage is equal to the average of the lower third of reported wages for the occupation. The wage range consists of the 10th and 90th percentiles; 80% of workers earn between this wage range, 10% earn less while 10% earn more.
Reference Date: 1st Quarter 2017
Top Areas For This Occupation
Best Pay
Median Wage / Employment
Danbury$19.731,380
New Haven$19.655,330
Hartford$19.5912,370
Bridgeport-Stamford$19.358,090
Waterbury$18.47830
Highest Employment
Median Wage / Employment
Hartford$19.5912,370
Bridgeport-Stamford$19.358,090
New Haven$19.655,330
Norwich-New London$13.371,970
Danbury$19.731,380
Wages in other areas
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