Connecticut Department of Labor's Office of Research

2020 - 2030 Connecticut Employment Projections for Office and Administrative Support Occupations

Office and Administrative Support Occupations - Employment Projections (2020-2030)

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Occupational Group / Group Title / Job Description / Job Title		Employment Projections				2020 - 2030 Annual				1Q2022 Wages		Occupation Requirements Education/Work Experience Training Availability	Find Employers Search for Employment
		2020	2030	10 Year Change Net / Percent		Exits	Transfers	Change	Total	Hourly	Annual
	Office and Administrative Support Occupations	222,882	224,417	1,535	0.7	10,622	13,749	154	24,525	$23.46	$48,807
Supervisors of Office and Administrative Support Workers		24,708	25,015	307	1.2%	923	1,519	31	2,473
	First-Line Supervisors of Office and Administrative Support Workers	24,708	25,015	307	1.2%	923	1,519	31	2,473	$31.09	$64,660	High School < 5 years

Communications Equipment Operators		828	638	-190	-23.0%	37	44	-19	62
	Switchboard Operators, Including Answering Service	729	544	-185	-25.4%	33	37	-18	52	$18.17	$37,805	High School Short-term

Financial Clerks		35,709	35,230	-479	-1.3%	1,827	1,966	-48	3,745
	Bill and Account Collectors	1,408	1,270	-138	-9.8%	49	95	-14	130	$24.05	$50,025	High School Moderate

	Billing and Posting Clerks	5,035	5,202	167	3.3%	210	314	17	541	$23.59	$49,057	High School Moderate

	Bookkeeping, Accounting, and Auditing Clerks	21,559	22,115	556	2.6%	1,280	1,115	56	2,451	$24.18	$50,285	Some college, no Moderate

	Payroll and Timekeeping Clerks	1,449	1,276	-173	-11.9%	64	74	-17	121	$25.39	$52,804	High School Moderate

	Procurement Clerks	765	752	-13	-1.7%	21	48	-1	68	$23.86	$49,629	High School Moderate

	Tellers	5,222	4,306	-916	-17.5%	193	300	-92	401	$18.75	$39,002	High School Short-term

Information and Record Clerks		58,856	61,806	2,950	5.0%	2,968	4,377	295	7,640
	Brokerage Clerks	435	401	-34	-7.8%	17	28	-3	42	$38.62	$80,325	High School Moderate

	Court, Municipal, and License Clerks	1,137	1,239	102	9.0%	58	60	10	128	$24.66	$51,295	High School Long-term

	Customer Service Representatives	29,418	29,713	295	1.0%	1,390	2,325	30	3,745	$18.99	$39,491	High School Short-term

	Eligibility Interviewers, Government Programs	853	876	23	2.7%	32	45	2	79	$30.12	$62,661	High School Moderate

	File Clerks	561	523	-38	-6.8%	29	34	-4	59	$18.98	$39,470	High School Short-term

	Hotel, Motel, and Resort Desk Clerks	1,402	1,403	1	0.1%	81	149	0	230	$14.58	$30,331	High School Short-term

	Interviewers, Except Eligibility and Loan	1,288	1,155	-133	-10.3%	70	79	-13	136	$22.97	$47,777	High School Short-term

	Library Assistants, Clerical	1,688	1,768	80	4.7%	154	111	8	273	$17.89	$37,212	High School Short-term

	Loan Interviewers and Clerks	1,305	1,262	-43	-3.3%	37	75	-4	108	$23.94	$49,786	High School Short-term

	New Accounts Clerks	310	252	-58	-18.7%	9	18	-6	21	$23.94	$49,796	High School Moderate

	Order Clerks	5,885	7,415	1,530	26.0%	282	418	153	853	$18.98	$39,470	Some college, no Short-term

	Human Resources Assistants, Except Payroll and Timekeeping	971	990	19	2.0%	38	60	2	100	$23.48	$48,838	Associate's

	Receptionists and Information Clerks	12,283	13,345	1,062	8.7%	715	885	106	1,706	$18.18	$37,826	High School Short-term

	Reservation and Transportation Ticket Agents and Travel Clerks	285	388	103	36.1%	13	24	10	47	$18.95	$39,429	High School Short-term

	Information and Record Clerks, All Other	968	1,010	42	4.3%	40	65	4	109	$23.11	$48,068	High School Short-term

Material Recording, Scheduling, Dispatching, and Distributing Workers		22,491	24,004	1,513	6.7%	870	1,216	151	2,237
	Cargo and Freight Agents	583	689	106	18.2%	24	38	11	73	$30.07	$62,557	High School Short-term

	Couriers and Messengers	1,058	1,054	-4	-0.4%	43	58	0	101	$18.75	$38,981	High School Short-term

	Police, Fire, and Ambulance Dispatchers	1,034	1,122	88	8.5%	38	60	9	107	$30.11	$62,630	High School Moderate

	Dispatchers, Except Police, Fire, and Ambulance	1,833	2,164	331	18.1%	70	112	33	215	$23.94	$49,786	High School Moderate

	Meter Readers, Utilities	93	92	-1	-1.1%	3	4	0	7	$30.05	$62,505	High School Short-term

	Postal Service Clerks	1,082	1,131	49	4.5%	50	39	5	94	$26.15	$54,386	High School Short-term

	Postal Service Mail Carriers	4,509	4,719	210	4.7%	160	166	21	347	$25.87	$53,803	High School Short-term

	Postal Service Mail Sorters, Processors, and Processing Machine Operators	1,146	1,140	-6	-0.5%	62	37	-1	98	$31.43	$65,388	High School Short-term

	Production, Planning, and Expediting Clerks	4,070	4,594	524	12.9%	155	281	52	488	$28.15	$58,550	High School Moderate

	Shipping, Receiving, and Traffic Clerks	6,590	6,738	148	2.3%	243	392	15	650	$18.88	$39,283	High School Short-term

	Weighers, Measurers, Checkers, and Samplers, Recordkeeping	493	561	68	13.8%	20	30	7	57	$24.05	$50,025	High School Short-term

Secretaries and Administrative Assistants		39,801	37,007	-2,794	-7.0%	1,954	2,145	-279	3,820
	Executive Secretaries and Executive Administrative Assistants	7,183	5,832	-1,351	-18.8%	331	363	-135	559	$38.24	$79,534	High School < 5 years

	Legal Secretaries	1,525	1,225	-300	-19.7%	70	77	-30	117	$25.39	$52,814	High School Moderate

	Medical Secretaries	4,364	4,897	533	12.2%	236	259	53	548	$22.71	$47,235	High School Moderate

	Secretaries and Administrative Assistants, Except Legal, Medical, and Executive	26,729	25,053	-1,676	-6.3%	1,317	1,446	-168	2,595	$23.66	$49,203	High School Short-term

Other Office and Administrative Support Workers		40,489	40,717	228	0.6%	2,043	2,481	23	4,547
	Data Entry Keyers	1,206	1,012	-194	-16.1%	49	70	-19	100	$18.75	$38,981	High School Short-term

	Word Processors and Typists	349	238	-111	-31.8%	18	16	-11	23	$23.52	$48,942	High School Short-term

	Insurance Claims and Policy Processing Clerks	3,625	3,334	-291	-8.0%	123	204	-29	298	$28.98	$60,267	High School Moderate

	Mail Clerks and Mail Machine Operators, Except Postal Service	1,633	1,661	28	1.7%	83	103	3	189	$18.75	$38,981	High School Short-term

	Office Clerks, General	26,963	27,427	464	1.7%	1,484	1,613	46	3,143	$19.61	$40,792	High School Short-term

	Office Machine Operators, Except Computer	322	296	-26	-8.1%	16	18	-3	31	$23.61	$49,099	High School Short-term

	Statistical Assistants	114	117	3	2.6%	3	11	0	14			Bachelor's

	Office and Administrative Support Workers, All Other	6,198	6,562	364	5.9%	264	441	36	741	$13.46	$27,989	High School Short-term


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