
Group Title / Job Title / Green Info |
Employment Projections |
2010-2020 Annual Openings |
2012 Wages |
Education/Requirements |
Employment |
2010 |
2020 |
Change |
% |
Growth |
Total |
Hot Jobs |
Hourly |
Annual |
All |
Work Exp/Programs |
Employers/Jobs |
Office and Administrative Support Occupations | 272,400 | 284,261 | 11,861 | 4.3 | 1,742 | 7,659 |  | 19.34 | 40,213 |  |  |
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Supervisors of Office and Administrative Support Workers | 23,975 | 26,060 | 2,085 | 8.7 | 208 | 849 |  |
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 | First-Line Supervisors of Office and Administrative Support Workers | 23,975 | 26,060 | 2,085 | 8.7% | 208 | 849 |  | 28.04 | 58,312 |  | HS | 1-5yrs | |  |  |  |
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Communications Equipment Operators | 2,598 | 1,979 | -619 | -23.8 | 0 | 52 |  |
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 | Switchboard Operators, Including Answering Service | 2,339 | 1,764 | -575 | -24.6% | 0 | 45 |  | 15.14 | 31,493 |  | HS | Short-Term |  |  |  |
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 | Telephone Operators | 246 | 204 | -42 | -17.1% | 0 | 7 |  | 14.92 | 31,016 |  | HS | Short-Term |  |  |  |
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Financial Clerks | 41,811 | 44,261 | 2,450 | 5.9 | 310 | 1,083 |  |
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 | Bill and Account Collectors | 4,018 | 4,299 | 281 | 7.0% | 28 | 106 |  | 19.96 | 41,521 |  | HS | Moderate |  |  |  |
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 | Billing and Posting Clerks | 6,868 | 7,741 | 873 | 12.7% | 87 | 207 |  | 19.53 | 40,618 |  | HS | Short-Term |  |  |  |
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 | Bookkeeping, Accounting, and Auditing Clerks | 21,418 | 23,142 | 1,724 | 8.1% | 172 | 408 |  | 20.17 | 41,957 |  | HS | Moderate |  |  |  |
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 | Payroll and Timekeeping Clerks | 2,206 | 2,386 | 180 | 8.2% | 18 | 63 |  | 21.33 | 44,370 |  | HS | Moderate |  |  |  |
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 | Tellers | 6,067 | 5,460 | -607 | -10.0% | 0 | 249 |  | 14.08 | 29,303 |  | HS | Short-Term |  |  |  |
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Information and Record Clerks | 61,576 | 66,453 | 4,877 | 7.9 | 525 | 2,287 |  |
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 | Brokerage Clerks | 1,824 | 1,928 | 104 | 5.7% | 10 | 61 |  | 29.73 | 61,840 |  | HS | Moderate |  |  |  |
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 | Correspondence Clerks | 76 | 58 | -18 | -23.7% | 0 | 2 |  | 19.88 | 41,348 |  | HS | Short-Term |  |  |  |
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 | Court, Municipal, and License Clerks | 1,134 | 1,193 | 59 | 5.2% | 6 | 38 |  | 23.28 | 48,426 |  | HS | Moderate |  |  |  |
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 | Credit Authorizers, Checkers, and Clerks | 796 | 802 | 6 | 0.8% | 1 | 23 |  | 20.70 | 43,062 |  | HS | Short-Term |  |  |  |
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 | Customer Service Representatives |  | 28,111 | 30,002 | 1,891 | 6.7% | 189 | 987 |  | 18.85 | 39,209 |  | HS | Short-Term |  |  |  |
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 | Eligibility Interviewers, Government Programs | 739 | 756 | 17 | 2.3% | 2 | 22 |  | 25.87 | 53,810 |  | Associates | Moderate |  |  |  |
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 | File Clerks | 2,579 | 2,387 | -192 | -7.4% | 0 | 68 |  | 14.38 | 29,901 |  | HS | Short-Term |  |  |  |
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 | Hotel, Motel, and Resort Desk Clerks | 1,626 | 1,845 | 219 | 13.5% | 22 | 87 |  | 11.31 | 23,513 |  | HS | Short-Term |  |  |  |
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 | Interviewers, Except Eligibility and Loan | 2,441 | 2,722 | 281 | 11.5% | 28 | 77 |  | 18.37 | 38,215 |  | HS | Short-Term |  |  |  |
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 | Library Assistants, Clerical | 1,361 | 1,464 | 103 | 7.6% | 10 | 71 |  | 13.90 | 28,907 |  | HS | Short-Term |  |  |  |
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 | Loan Interviewers and Clerks | 1,416 | 1,274 | -142 | -10.0% | 0 | 26 |  | 20.64 | 42,950 |  | HS | Short-Term |  |  |  |
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 | New Accounts Clerks | 194 | 175 | -19 | -9.8% | 0 | 5 |  | 19.11 | 39,746 |  | HS | Short-Term |  |  |  |
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 | Order Clerks | 2,330 | 2,420 | 90 | 3.9% | 9 | 74 |  | 17.89 | 37,201 |  | HS | Short-Term |  |  |  |
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 | Human Resources Assistants, Except Payroll and Timekeeping | 1,645 | 1,734 | 89 | 5.4% | 9 | 55 |  | 22.11 | 45,992 |  | HS | Short-Term |  |  |  |
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 | Receptionists and Information Clerks | 13,299 | 15,665 | 2,366 | 17.8% | 237 | 639 |  | 15.65 | 32,537 |  | HS | Short-Term |  |  |  |
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 | Reservation and Transportation Ticket Agents and Travel Clerks | 868 | 884 | 16 | 1.8% | 2 | 18 |  | 16.99 | 35,336 |  | HS | Short-Term |  |  |  |
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 | Information and Record Clerks, All Other | 1,137 | 1,144 | 7 | 0.6% | 1 | 33 |  | 21.18 | 44,066 |  | HS | Short-Term |  |  |  |
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Material Recording, Scheduling, Dispatching, and Distributing Workers | 45,406 | 42,863 | -2,543 | -5.6 | 62 | 1,190 |  |
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 | Cargo and Freight Agents |  | 317 | 392 | 75 | 23.7% | 8 | 16 |  | 26.89 | 55,939 |  | HS | Short-Term |  |  |  |
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 | Couriers and Messengers | 867 | 915 | 48 | 5.5% | 5 | 26 |  | 14.94 | 31,057 |  | HS | Short-Term |  |  |  |
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 | Police, Fire, and Ambulance Dispatchers | 1,333 | 1,478 | 145 | 10.9% | 14 | 39 |  | 21.40 | 44,512 |  | HS | Moderate |  |  |  |
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 | Dispatchers, Except Police, Fire, and Ambulance |  | 2,131 | 2,305 | 174 | 8.2% | 17 | 57 |  | 21.57 | 44,867 |  | HS | Moderate |  |  |  |
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 | Meter Readers, Utilities | 122 | 121 | -1 | -0.8% | 0 | 4 |  | 23.90 | 49,703 |  | HS | Short-Term |  |  |  |
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 | Postal Service Clerks | 1,058 | 531 | -527 | -49.8% | 0 | 25 |  | 25.86 | 53,769 |  | HS | Short-Term |  |  |  |
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 | Postal Service Mail Carriers | 4,522 | 3,874 | -648 | -14.3% | 0 | 148 |  | 25.72 | 53,505 |  | HS | Short-Term |  |  |  |
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 | Postal Service Mail Sorters, Processors, and Processing Machine Operators | 1,722 | 863 | -859 | -49.9% | 0 | 9 |  | 25.09 | 52,208 |  | HS | Short-Term |  |  |  |
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 | Production, Planning, and Expediting Clerks |  | 4,294 | 4,374 | 80 | 1.9% | 8 | 120 |  | 24.41 | 50,768 |  | HS | Moderate |  |  |  |
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 | Shipping, Receiving, and Traffic Clerks |  | 8,037 | 7,721 | -316 | -3.9% | 0 | 205 |  | 16.48 | 34,281 |  | HS | Short-Term |  |  |  |
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 | Stock Clerks and Order Fillers | 20,364 | 19,550 | -814 | -4.0% | 0 | 506 |  | 12.83 | 26,667 |  | < HS > | Short-Term |  |  |  |
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 | Weighers, Measurers, Checkers, and Samplers, Recordkeeping | 639 | 739 | 100 | 15.6% | 10 | 35 |  | 15.87 | 32,994 |  | HS | Short-Term |  |  |  |
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Secretaries and Administrative Assistants | 51,996 | 54,387 | 2,391 | 4.6 | 251 | 948 |  |
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 | Executive Secretaries and Executive Administrative Assistants | 13,294 | 14,156 | 862 | 6.5% | 86 | 264 |  | 27.03 | 56,233 |  | HS | 1-5yrs | |  |  |  |
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 | Legal Secretaries | 2,302 | 2,179 | -123 | -5.3% | 0 | 31 |  | 21.58 | 44,877 |  | HS | Moderate |  |  |  |
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 | Medical Secretaries | 3,894 | 5,126 | 1,232 | 31.6% | 123 | 175 |  | 18.32 | 38,114 |  | HS | Moderate |  |  |  |
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 | Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | 32,506 | 32,926 | 420 | 1.3% | 42 | 478 |  | 19.27 | 40,091 |  | HS | Short-Term |  |  |  |
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Other Office and Administrative Support Workers | 45,038 | 48,258 | 3,220 | 7.2 | 385 | 1,248 |  |
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 | Computer Operators | 889 | 792 | -97 | -10.9% | 0 | 8 |  | 22.35 | 46,479 |  | HS | Moderate |  |  |  |
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 | Data Entry Keyers | 2,447 | 2,211 | -236 | -9.6% | 0 | 43 |  | 16.92 | 35,204 |  | HS | Moderate |  |  |  |
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 | Word Processors and Typists | 929 | 815 | -114 | -12.3% | 0 | 5 |  | 19.02 | 39,554 |  | HS | Short-Term |  |  |  |
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 | Desktop Publishers | 134 | 103 | -31 | -23.1% | 0 | 2 |  | 24.85 | 51,691 |  | Associates | Short-Term |  |  |  |
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 | Insurance Claims and Policy Processing Clerks | 4,333 | 4,303 | -30 | -0.7% | 0 | 130 |  | 19.07 | 39,675 |  | HS | Moderate |  |  |  |
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 | Mail Clerks and Mail Machine Operators, Except Postal Service | 2,201 | 2,375 | 174 | 7.9% | 17 | 59 |  | 13.72 | 28,542 |  | HS | Short-Term |  |  |  |
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 | Office Clerks, General | 27,633 | 30,523 | 2,890 | 10.5% | 289 | 778 |  | 15.99 | 33,257 |  | HS | Short-Term |  |  |  |
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 | Office Machine Operators, Except Computer | 857 | 744 | -113 | -13.2% | 0 | 24 |  | 16.07 | 33,430 |  | HS | Short-Term |  |  |  |
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 | Proofreaders and Copy Markers | 176 | 164 | -12 | -6.8% | 0 | 3 |  | 14.75 | 30,692 |  | Bachelors | Moderate |  |  |  |
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 | Statistical Assistants | 100 | 99 | -1 | -1.0% | 0 | 2 |  | 25.45 | 52,948 |  | Bachelors | | |  |  |  |
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 | Office and Administrative Support Workers, All Other | 5,339 | 6,129 | 790 | 14.8% | 79 | 192 |  | 14.07 | 29,283 |  | HS | Short-Term |  |  |  |
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