Switchboard Operators incl. Answering Service (43-2011) in Danbury Labor Market Area



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Danbury LMA (1Q 2020)
All Industry
Estimated employment		30
Mean wage		$18.65
Entry wage		$13.55
10th percentile wage		$13.01
50th percentile wage		$18.98
90th percentile wage		$24.95

Switchboard Operators incl. Answering Service (43-2011)

Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.


Median Wage History
Year	This Occupation		Compared to Occupational Group		Difference
Current	$18.98		$21.15		-$2.17
2019	$18.19	+4.4%	$20.27	+4.4%	-$2.07
2018	$17.57	+3.5%	$19.57	+3.5%	-$2.00
2017	$17.12	+2.6%	$19.07	+2.6%	-$1.95
2016	$16.60	+3.1%	$18.50	+3.1%	-$1.89
2015	$16.19	+2.5%	$18.04	+2.5%	-$1.85
2014	$15.87	+2.0%	$17.69	+2.0%	-$1.81
2013	$15.56	+2.0%	$17.34	+2.0%	-$1.77
2012	$15.29	+1.7%	$17.04	+1.7%	-$1.74
2011	$15.01	+1.8%	$16.73	+1.8%	-$1.71
Year	This Occupation		Compared to All Occupations		Difference
Current	$18.98		$21.91		-$2.93
2019	$18.19	+4.4%	$21.02	+4.2%	-$2.83
2018	$17.57	+3.5%	$20.38	+3.1%	-$2.81
2017	$17.12	+2.6%	$19.83	+2.8%	-$2.71
2016	$16.60	+3.1%	$19.38	+2.3%	-$2.78
2015	$16.19	+2.5%	$18.98	+2.1%	-$2.78
2014	$15.87	+2.0%	$18.57	+2.2%	-$2.69
2013	$15.56	+2.0%	$18.20	+2.1%	-$2.63
2012	$15.29	+1.7%	$17.88	+1.7%	-$2.59
2011	$15.01	+1.8%	$17.60	+1.6%	-$2.58

Note: The mid-wage is the median wage. The average wage is the mean wage. The entry-level wage is equal to the average of the lower third of reported wages for the occupation. The wage range consists of the 10th and 90th percentiles; 80% of workers earn between this wage range, 10% earn less while 10% earn more.
Reference Date: 1st Quarter 2020

Top Areas For This Occupation

Best Pay
Median Wage / Employment
Norwich-New London	$19.98	20
New Haven	$19.91	250
Danbury	$18.98	30
Hartford	$18.25	300

Highest Employment
Median Wage / Employment
Hartford	$18.25	300
New Haven	$19.91	250
Danbury	$18.98	30
Norwich-New London	$19.98	20


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