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State of Connecticut (1Q 2016)
All Industry
Estimated employment29,900
Mean wage$19.52
Entry wage$12.00
10th percentile wage$10.68
50th percentile wage$18.51
90th percentile wage$29.91
 Top Employing Industries
 IndustryEmployment
Percent
Insurance Carriers and Related Activities4,03013.5%
Professional, Scientific, and Technical Services3,39011.3%
Administrative and Support Services2,6708.9%
Credit Intermediation and Related Activities1,9606.6%
Telecommunications1,4905%
 Best Paying Industries
 IndustryEmployment
Median Wage
Broadcasting (except Internet)33.77
Internet Service Providers, Web Search Portals, and Data Processing Services9027.47
Paper Manufacturing4025.33
Other Information Services14025.24
Public Administration31023.83
Customer Service Representatives (43-4051)
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Exclude individuals whose duties are primarily sales or repair.
Mean Wage History
YearThis
Occupation		Compared to
Occupational Group		Difference
Current$18.51 $19.31  -$0.80
2015$17.84+3.8%$18.61 +3.8%-$0.77
2014$17.49+2.0%$18.25 +2.0%-$0.75
2013$17.14+2.0%$17.88 +2.0%-$0.74
2012$16.85+1.7%$17.58 +1.7%-$0.72
2011$16.54+1.8%$17.26 +1.8%-$0.71
2010$16.28+1.6%$16.99 +1.6%-$0.70
2009$15.98+1.9%$16.67 +1.9%-$0.69
2008$15.54+2.8%$16.21 +2.8%-$0.67
2007$15.04+3.3%$15.69 +3.3%-$0.65
YearThis
Occupation		Compared to
All Occupations		Difference
Current$18.51 $21.45  -$2.94
2015$17.84+3.8%$20.85 +2.9%-$3.00
2014$17.49+2.0%$20.40 +2.2%-$2.91
2013$17.14+2.0%$19.99 +2.1%-$2.85
2012$16.85+1.7%$19.65 +1.7%-$2.79
2011$16.54+1.8%$19.34 +1.6%-$2.79
2010$16.28+1.6%$19.02 +1.7%-$2.73
2009$15.98+1.9%$18.76 +1.4%-$2.78
2008$15.54+2.8%$18.28 +2.6%-$2.73
2007$15.04+3.3%$17.69 +3.3%-$2.65
Note: The mid-wage is the median wage. The average wage is the mean wage. The entry-level wage is equal to the average of the lower third of reported wages for the occupation. The wage range consists of the 10th and 90th percentiles; 80% of workers earn between this wage range, 10% earn less while 10% earn more.
Top Areas For This Occupation
Best Pay
Connecticut $18.51 29,900
Highest Employment
Connecticut $18.51 29,900

Reference Date: 1st Quarter 2016

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