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Computer User Support Specialists (15-1232) in New Haven Labor Market Area
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New Haven LMA (1Q 2023)
All Industry
Estimated employment1,270
Mean wage$33.01
Entry wage$21.91
10th percentile wage$19.93
50th percentile wage$31.58
90th percentile wage$48.13
 Top Employing Industries
 IndustryEmployment / Percent
Educational Services32025.0%
Professional, Scientific, and Technical Services23018.1%
Management of Companies and Enterprises806.2%
Merchant Wholesalers, Durable Goods503.8%
 Top Paying Industries
 IndustryEmployment / Median Wage
Telecommunications20$48.85
Insurance Carriers and Related Activities20$33.59
Credit Intermediation and Related Activities20$33.05
Computer and Electronic Product Manufacturing20$31.92
Computer User Support Specialists (15-1232)
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Excludes Network and Computer Systems Administrators (15-1244).
Median Wage History
YearThis OccupationCompared to Occupational GroupDifference
Current  $31.58 $47.58 -$16.00
2022$30.41+3.8%$45.82+3.8%-$15.40
2021$29.06+4.7%$43.78+4.7%-$14.72
2020$28.30+2.7%$42.64+2.7%-$14.33
2019$27.72+2.1%$41.77+2.1%-$14.04
2018$27.09+2.3%$40.81+2.3%-$13.72
2017$26.51+2.2%$39.95+2.2%-$13.43
2016$25.96+2.1%$39.11+2.1%-$13.15
2015$25.47+1.9%$38.37+1.9%-$12.90
2014$24.96+2.1%$37.60+2.1%-$12.64
YearThis OccupationCompared to All OccupationsDifference
Current  $31.58 $25.00 $6.58
2022$30.41+3.8%$24.17+3.4%$6.24
2021$29.06+4.7%$22.87+5.7%$6.19
2020$28.30+2.7%$22.08+3.5%$6.21
2019$27.72+2.1%$21.46+2.9%$6.27
2018$27.09+2.3%$20.83+3.0%$6.26
2017$26.51+2.2%$20.24+2.9%$6.28
2016$25.96+2.1%$19.76+2.4%$6.20
2015$25.47+1.9%$19.26+2.6%$6.21
2014$24.96+2.1%$18.86+2.2%$6.10
Note: The mid-wage is the median wage. The average wage is the mean wage. The entry-level wage is equal to the average of the lower third of reported wages for the occupation. The wage range consists of the 10th and 90th percentiles; 80% of workers earn between this wage range, 10% earn less while 10% earn more.
Reference Date: 1st Quarter 2023
Top Areas For This Occupation
Best Pay
Median Wage / Employment
Bridgeport-Stamford $32.08  2,380  
Hartford $31.60  3,080  
New Haven $31.58  1,270  
Danbury $29.44  440  
Norwich-New London $28.37  660  
Highest Employment
Median Wage / Employment
Hartford $31.60  3,080  
Bridgeport-Stamford $32.08  2,380  
New Haven $31.58  1,270  
Norwich-New London $28.37  660  
Danbury $29.44  440  
Wages in other areas
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