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STOCKERS AND ORDER FILLERS
 
Occupation Description:
 
  Receive, store, and issue merchandise, materials, equipment, and other items from stockroom, warehouse, or storage yard to fill shelves, racks, tables, or customers’ orders. May operate power equipment to fill orders. May mark prices on merchandise and set up sales displays. Excludes “Shipping, Receiving, and Inventory Clerks” (43-5071), “Laborers and Freight, Stock, and Material Movers, Hand” (53-7062), and “Packers and Packagers, Hand” (53-7064).
 
Typical Tasks:
 
 
  • Complete order receipts.
  • Obtain merchandise from bins or shelves.
  • Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
  • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
  • Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
  • Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
 
Knowledge:
 
 
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction..
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar..
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications..
  • Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods..
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems..
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources..
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology..
 
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Education & Training:
 
  Short-term on-the-job training (short demonstration up to one month)
 
Wage Information:
 
 
Region Average Annual Average Hourly Entry Level (hourly) Mid-Range  (hourly)
Statewide $37,002.00 $17.79 $14.20 $14.85 - $18.81
Bridgeport/Stamford $36,655.00 $17.62 $14.29 $14.90 - $19.09
Danbury $35,122.00 $16.89 $13.88 $14.43 - $18.60
Hartford $37,212.00 $17.89 $14.04 $14.66 - $19.22
New Haven $37,359.00 $17.96 $17.19 $18.21 - $18.21
New London/Norwich $37,485.00 $18.02 $13.60 $14.37 - $18.88
Waterbury $35,174.00 $16.91 $13.77 $14.33 - $18.21
Torrington $34,208.00 $16.45 $13.28 $14.21 - $18.10
      
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Occupation Outlook:
 
 
Region Employment Average Annual Growth Rate Average Annual Job Openings
2020 2030
State of Connecticut 22,480 26,330 0.1% 4,153
 
 
Chart of Growth Rate and Annual Openings   Employment in this occupation is expected to grow faster than average, and the number of annual openings will offer excellent job opportunities.
Key:
  N/A = Not Applicable, ***** = Over $60.00 per hour, ##### = Over $124,821
 
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