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CARGO AND FREIGHT AGENTS
An Occupation in
 
Occupation Description:
 
  Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
 
Career Video:
  Video Icon  Cargo and Freight Agents
  Open-captioning or video transcript included for the hearing impaired. Career videos brought to you by CareerOneStop. Copyright © 2017 All Rights Reserved.
 
  Specialized Occupations:
 
 
   Freight Forwarders (ONET code: 43-5011.01)
 
 
  Occupation Description:
 
  Research rates, routings, or modes of transport for shipment of products. Maintain awareness of regulations affecting the international movement of cargo. Make arrangements for additional services, such as storage or inland transportation.
 
 
  Typical Tasks:
 
 
  • Calculate weight, volume, or cost of goods to be moved.
  • Inform clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.
  • Prepare shipping documentation, such as bills of lading, packing lists, dock receipts, or certificates of origin.
  • Provide shipment status notification to exporters, consignees, or insurers.
  • Verify proper packaging and labeling of exported goods.
  • Prepare invoices or cost quotations for freight transportation.
  • Select shipment routes, based on nature of goods shipped, transit times, or security needs.
 
 
  Knowledge:
 
 
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction..
  • Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits..
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar..
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology..
  • Geography - Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life..
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications..
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources..
 
Typical Tasks:
 
 
  • Advise clients on transportation and payment methods.
  • Track delivery progress of shipments.
  • Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.
  • Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
  • Estimate freight or postal rates and record shipment costs and weights.
  • Keep records of all goods shipped, received, and stored.
  • Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
 
Knowledge:
 
 
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction..
  • Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits..
  • Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits..
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar..
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction..
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar..
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology..
 
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Education & Training:
 
  Short-term on-the-job training (short demonstration up to one month)
 
      View Related Programs on Connecticut's Education & Training ConneCTion site
 
Wage Information:
 
 
Region Average Annual Average Hourly Entry Level (hourly) Mid-Range  (hourly)
Statewide $73,794.00 $35.48 $20.97 $23.42 - $38.80
Bridgeport/Stamford $85,973.00 $41.33 $21.77 $24.06 - $41.30
Hartford $65,830.00 $31.65 $21.53 $23.70 - $37.17
New Haven $54,406.00 $26.15 $19.22 $19.01 - $25.17
      
Select a town to see its region Not sure which Region applies to you?
    

 
Occupation Outlook:
 
 
Region Employment Average Annual Growth Rate Average Annual Job Openings
2020 2030
State of Connecticut 580 690 0.1% 73
 
 
Chart of Growth Rate and Annual Openings   Employment in this occupation is expected to grow faster than average, but the number of annual openings will offer somewhat limited job opportunities.
Key:
  N/A = Not Applicable, ***** = Over $60.00 per hour, ##### = Over $124,821
 
Similar Occupations:
 
 
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