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USHERS, LOBBY ATTENDANTS, AND TICKET TAKERS
An Occupation in
 
Occupation Description:
 
  Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.
 
Typical Tasks:
 
 
  • Greet patrons attending entertainment events.
  • Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
  • Clean facilities.
  • Settle seating disputes or help solve other customer concerns.
  • Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
  • Provide assistance with patrons' special needs, such as helping those with wheelchairs.
  • Guide patrons to exits or provide other instructions or assistance in case of emergency.
 
Knowledge:
 
 
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction..
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar..
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions..
  • Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media..
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems..
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources..
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming..
 
Search for Jobs on CareerOneStop:
 
  Search for Ushers, Lobby Attendants, and Ticket Takers Jobs
  (Please note that some searches may not produce any results.)
 
Education & Training:
 
  Short-term on-the-job training (short demonstration up to one month)
 
Wage Information:
 
 
Region Average Annual Average Hourly Entry Level (hourly) Mid-Range  (hourly)
Statewide $33,666.00 $16.18 $14.61 $14.78 - $16.80
Bridgeport/Stamford $34,604.00 $16.64 $15.02 $15.46 - $17.49
Hartford $32,903.00 $15.82 $14.58 $14.72 - $16.59
New Haven $34,315.00 $16.49 $14.54 $14.43 - $16.80
New London/Norwich $32,810.00 $15.78 $14.50 $14.43 - $15.15
      
Select a town to see its region Not sure which Region applies to you?
    

 
Occupation Outlook:
 
 
Region Employment Average Annual Growth Rate Average Annual Job Openings
2022 2032
State of Connecticut 630 750 0.1% 212
 
 
Chart of Growth Rate and Annual Openings   Employment in this occupation is expected to grow more slowly than average, and the number of annual openings will offer limited job opportunities.
Key:
  N/A = Not Applicable, ***** = Over $60.00 per hour, ##### = Over $124,821
 
Similar Occupations:
 
 
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