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FIRST-LINE SUPERVISORS OF HOUSEKEEPING AND JANITORIAL WORKERS
An Occupation in
 
Occupation Description:
 
  Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.
 
Typical Tasks:
 
 
  • Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services.
  • Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
  • Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
  • Inspect work performed to ensure that it meets specifications and established standards.
  • Perform or assist with cleaning duties as necessary.
  • Plan and prepare employee work schedules.
  • Establish and implement operational standards and procedures for the departments supervised.
 
Knowledge:
 
 
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction..
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar..
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources..
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects..
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions..
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems..
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology..
 
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Education & Training:
 
  Work experience (in a related occupation)
 
Wage Information:
 
 
Region Average Annual Average Hourly Entry Level (hourly) Mid-Range  (hourly)
Statewide $57,887.00 $27.83 $18.10 $19.75 - $31.95
Bridgeport/Stamford $59,614.00 $28.66 $18.54 $20.03 - $32.38
Danbury $54,433.00 $26.17 $18.11 $19.84 - $31.68
Hartford $59,315.00 $28.52 $18.37 $19.51 - $32.09
New Haven $57,951.00 $27.87 $18.52 $20.12 - $31.95
New London/Norwich $52,802.00 $25.38 $17.31 $18.97 - $29.56
Waterbury $57,876.00 $27.82 $18.06 $19.88 - $31.33
Torrington $57,269.00 $27.54 $17.38 $18.88 - $31.64
      
Select a town to see its region Not sure which Region applies to you?
    

 
Occupation Outlook:
 
 
Region Employment Average Annual Growth Rate Average Annual Job Openings
2020 2030
State of Connecticut 4,350 4,830 0.1% 562
 
 
Chart of Growth Rate and Annual Openings   Employment in this occupation is expected to grow about as fast as average, and the number of annual openings will offer excellent job opportunities.
Key:
  N/A = Not Applicable, ***** = Over $60.00 per hour, ##### = Over $124,821
 
Similar Occupations:
 
 
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