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HOSTS AND HOSTESSES, RESTAURANT, LOUNGE, AND COFFEE SHOP
An Occupation in
 
Occupation Description:
 
  Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.
 
Career Video:
  Video Icon  Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
  Open-captioning or video transcript included for the hearing impaired. Career videos brought to you by CareerOneStop. Copyright © 2017 All Rights Reserved.
 
Typical Tasks:
 
 
  • Provide guests with menus.
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
  • Greet guests and seat them at tables or in waiting areas.
  • Answer telephone calls and respond to inquiries or transfer calls.
  • Operate cash registers to accept payments for food and beverages.
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Take and prepare to-go orders.
 
Knowledge:
 
 
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction..
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar..
  • Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques..
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems..
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications..
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources..
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions..
 
Search for Jobs on CareerOneStop:
 
  Search for Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop Jobs
  (Please note that some searches may not produce any results.)
 
Education & Training:
 
  Short-term on-the-job training (short demonstration up to one month)
 
Wage Information:
 
 
Region Average Annual Average Hourly Entry Level (hourly) Mid-Range  (hourly)
Statewide $34,882.00 $16.77 $14.73 $14.92 - $17.34
Bridgeport/Stamford $36,295.00 $17.45 $15.12 $15.52 - $18.19
Danbury $33,975.00 $16.34 $14.65 $14.83 - $16.79
Hartford $34,109.00 $16.40 $14.72 $14.87 - $17.09
New Haven $34,326.00 $16.50 $14.77 $15.00 - $17.14
New London/Norwich $35,181.00 $16.92 $14.57 $14.66 - $17.69
Waterbury $33,336.00 $16.03 $14.57 $14.73 - $16.08
Torrington $33,872.00 $16.29 $14.54 $14.63 - $17.04
      
Select a town to see its region Not sure which Region applies to you?
    

 
Occupation Outlook:
 
 
Region Employment Average Annual Growth Rate Average Annual Job Openings
2022 2032
State of Connecticut 4,240 4,910 0.1% 1,216
 
 
Chart of Growth Rate and Annual Openings   Employment in this occupation is expected to grow more slowly than average, and the number of annual openings will offer limited job opportunities.
Key:
  N/A = Not Applicable, ***** = Over $60.00 per hour, ##### = Over $124,821
 
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