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FAST FOOD AND COUNTER WORKERS
An Occupation in
 
Occupation Description:
 
  Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages. Counter attendants who also wait tables are included in “Waiters and Waitresses” (35-3031),
 
  Specialized Occupations:
 
 
  * Baristas (ONET code: 35-3023.01)
 
Typical Tasks:
 
 
  • Communicate with customers regarding orders, comments, and complaints.
  • Accept payment from customers, and make change as necessary.
  • Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
  • Balance receipts and payments in cash registers.
  • Request and record customer orders, and compute bills using cash registers, multi counting machines, or pencil and paper.
  • Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
 
Knowledge:
 
 
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction..
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction..
  • Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques..
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems..
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions..
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar..
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar..
 
Search for Jobs on CareerOneStop:
 
  Search for Fast Food and Counter Workers Jobs
  Search for Baristas Jobs
  (Please note that some searches may not produce any results.)
 
Education & Training:
 
  Short-term on-the-job training (short demonstration up to one month)
 
Wage Information:
 
 
Region Average Annual Average Hourly Entry Level (hourly) Mid-Range  (hourly)
Statewide $34,058.00 $16.37 $14.75 $14.98 - $17.35
Bridgeport/Stamford $35,058.00 $16.85 $15.27 $15.40 - $17.84
Danbury $33,398.00 $16.06 $14.64 $14.90 - $17.08
Hartford $33,749.00 $16.22 $14.66 $14.78 - $16.85
New Haven $34,078.00 $16.38 $14.78 $14.96 - $17.35
New London/Norwich $33,347.00 $16.03 $14.40 $14.44 - $17.31
Waterbury $33,326.00 $16.02 $14.66 $14.90 - $16.85
Torrington $33,883.00 $16.30 $14.67 $14.85 - $17.30
      
Select a town to see its region Not sure which Region applies to you?
    

 
Occupation Outlook:
 
 
Region Employment Average Annual Growth Rate Average Annual Job Openings
2022 2032
State of Connecticut 29,060 33,400 0.1% 7,565
 
 
Chart of Growth Rate and Annual Openings   Employment in this occupation is expected to grow more slowly than average, and the number of annual openings will offer limited job opportunities.
Key:
  N/A = Not Applicable, ***** = Over $60.00 per hour, ##### = Over $124,821
 
Similar Occupations:
 
 
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