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Occupation Description:
  All health technologists and technicians not listed separately.
  Specialized Occupations:
  * Neurodiagnostic Technologists (ONET code: 29-2099.01)
  * Ophthalmic Medical Technologists (ONET code: 29-2099.05)
   Patient Representatives (ONET code: 29-2099.08)
  Occupation Description:
  Assist patients in obtaining services, understanding policies and making health care decisions.
  Typical Tasks:
  • Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
  • Interview patients or their representatives to identify problems relating to care.
  • Refer patients to appropriate health care services or resources.
  • Maintain knowledge of community services and resources available to patients.
  • Explain policies, procedures, or services to patients using medical or administrative knowledge.
  • Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
  • Read current literature, talk with colleagues, continue education, or participate in professional organizations or conferences to keep abreast of developments in the field.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction..
  • Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures..
  • Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins..
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology..
  • Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders..
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources..
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming..
Search for Jobs on CareerOneStop:
  Search for Health Technologists and Technicians, All Other Jobs
  Search for Neurodiagnostic Technologists Jobs
  Search for Ophthalmic Medical Technologists Jobs
  Search for Patient Representatives Jobs
  (Please note that some searches may not produce any results.)
      View Related Programs on Connecticut's Education & Training ConneCTion site
Wage Information:
Region Average Annual Average Hourly Entry Level (hourly) Mid-Range  (hourly)
Statewide $58,699.00 $28.22 $18.07 $18.62 - $30.24
Bridgeport/Stamford $55,073.00 $26.48 $18.55 $19.23 - $30.12
Hartford $60,885.00 $29.27 $19.17 $18.86 - $30.21
New Haven $59,248.00 $28.49 $18.13 $18.38 - $36.19
New London/Norwich $59,031.00 $28.38 $17.81 $18.42 - $37.82
Waterbury $55,322.00 $26.59 $18.10 $18.38 - $29.76
Select a town to see its region Not sure which Region applies to you?

Occupation Outlook:
  Sorry, outlook information is not available for this occupation.
Similar Occupations:
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