Pharmacy Aides Go Back to List Record drugs delivered to the pharmacy, store incoming merchandise, and inform the supervisor of stock needs. May operate cash register and accept prescriptions for filling.

Technology used in this occupation:
	Data base user interface and query software

Tasks
	Accept prescriptions for filling, gathering and processing necessary information.
	Answer telephone inquiries, referring callers to pharmacist when necessary.
	Greet customers and help them locate merchandise.
	Unpack, sort, count, and label incoming merchandise, including items requiring special handling or refrigeration.
	Prepare prescription labels by typing or operating a computer and printer.
	Operate cash register to process cash or credit sales.
	Restock storage areas, replenishing items on shelves.
	Perform clerical tasks, such as filing, compiling and maintaining prescription records, or composing letters.
	Maintain and clean equipment, work areas, or shelves.
	Prepare, maintain, and record records of inventories, receipts, purchases, or deliveries, using a variety of computer screen formats.

Skills
	Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
	Speaking - Talking to others to convey information effectively.
	Service Orientation - Actively looking for ways to help people.
	Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
	Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
	Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
	Coordination - Adjusting actions in relation to others' actions.
	Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
	Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
	Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Knowledge
	Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
	English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
	Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
	Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
	Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
	Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
	Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
	Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
	Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
	Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

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Education & Training   Education:   These occupations usually require a high school diploma.   Related Experience:   Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

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Wage Information
	Region Average Entry Level  Mid-Range  Annual  Hourly  Statewide $36,511.00 $17.55  $15.27  $15.72 - $18.34  Bridgeport/Stamford $36,511.00 $17.55  $15.64  $15.72 - $18.48  Danbury $36,769.00 $17.68  $15.11  $15.64 - $17.64  Hartford $37,068.00 $17.82  $15.58  $16.21 - $18.07  New Haven $36,583.00 $17.59  $15.34  $15.67 - $18.11  New London/Norwich $37,521.00 $18.04  $15.24  $15.97 - $20.89

Occupation Outlook ( 2016 - 2026 ) Average Annual Job Openings:   42   Employment in this occupation is expected to grow more slowly than average, and the number of annual openings will offer limited job opportunities.

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	Some of the occupational information on this page is formulated from O*NETTM v17.0 data. O*NETTM is a trademark of the U.S. Department of Labor, Employment and Training Administration.