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AUTOMOTIVE AND WATERCRAFT SERVICE ATTENDANTS
 
Occupation Description:
 
  Service automobiles, buses, trucks, boats, and other automotive or marine vehicles with fuel, lubricants, and accessories. Collect payment for services and supplies. May lubricate vehicle, change motor oil, refill antifreeze, or replace lights or other accessories, such as windshield wiper blades or fan belts. May repair or replace tires. Excludes “Cashiers” (41-2011).
 
Career Video:
  Video Icon  Automotive and Watercraft Service Attendants
  Open-captioning or video transcript included for the hearing impaired. Career videos brought to you by CareerOneStop. Copyright © 2017 All Rights Reserved.
 
Typical Tasks:
 
 
  • Collect cash payments from customers and make change or charge purchases to customers' credit cards and provide customers with receipts.
  • Check tire pressure and levels of fuel, motor oil, transmission, radiator, battery, or other fluids, adding air or fluids as required.
  • Perform minor repairs, such as adjusting brakes, replacing spark plugs, or changing engine oil or filters.
  • Clean parking areas, offices, restrooms, or equipment and remove trash.
  • Order stock and price and shelve incoming goods.
  • Sell and install accessories, such as batteries, windshield wiper blades, fan belts, bulbs, or headlamps.
  • Grease and lubricate vehicles or specified units, such as springs, universal joints, or steering knuckles, using grease guns or spray lubricants.
 
Knowledge:
 
 
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction..
  • Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance..
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems..
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources..
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications..
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology..
  • Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services..
 
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Education & Training:
 
  Short-term on-the-job training (short demonstration up to one month)
 
Wage Information:
 
 
Region Average Annual Average Hourly Entry Level (hourly) Mid-Range  (hourly)
Statewide $40,333.00 $19.40 $14.67 $15.91 - $23.07
Bridgeport/Stamford $41,051.00 $19.74 $14.41 $14.65 - $22.98
Danbury $38,335.00 $18.43 $14.12 $14.00 - $19.83
Hartford $40,427.00 $19.44 $15.03 $15.96 - $23.90
New Haven $39,449.00 $18.96 $14.97 $16.18 - $21.18
New London/Norwich $42,477.00 $20.42 $15.52 $15.99 - $23.22
Waterbury $37,045.00 $17.81 $13.91 $13.78 - $18.21
Torrington $34,901.00 $16.77 $14.13 $14.67 - $17.68
      
Select a town to see its region Not sure which Region applies to you?
    

 
Occupation Outlook:
 
 
Region Employment Average Annual Growth Rate Average Annual Job Openings
2020 2030
State of Connecticut 1,380 1,630 0.1% 229
 
 
Chart of Growth Rate and Annual Openings   Employment in this occupation is expected to grow faster than average, and the number of annual openings will offer very good job opportunities.
Key:
  N/A = Not Applicable, ***** = Over $60.00 per hour, ##### = Over $124,821
 
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