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DRIVER/SALES WORKERS
An Occupation in
 
Occupation Description:
 
  Drive truck or other vehicle over established routes or within an established territory and sell or deliver goods, such as food products, including restaurant take-out items, or pick up or deliver items such as commercial laundry. May also take orders, collect payment, or stock merchandise at point of delivery. Includes newspaper delivery drivers. Excludes "Coin, Vending, and Amusement Machine Servicers and Repairers" (49-9091) and "Light Truck or Delivery Services Drivers" (53-3033).
 
Career Video:
  Video Icon  Driver/Sales Workers
  Open-captioning or video transcript included for the hearing impaired. Career videos brought to you by CareerOneStop. Copyright © 2017 All Rights Reserved.
 
Typical Tasks:
 
 
  • Collect money from customers, make change, and record transactions on customer receipts.
  • Listen to and resolve customers' complaints regarding products or services.
  • Inform regular customers of new products or services and price changes.
  • Write customer orders and sales contracts according to company guidelines.
  • Drive trucks to deliver such items as food, medical supplies, or newspapers.
  • Collect coins from vending machines, refill machines, and remove aged merchandise.
  • Call on prospective customers to explain company services or to solicit new business.
 
Skills:
 
 
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times..
  • Speaking - Talking to others to convey information effectively..
  • Service Orientation - Actively looking for ways to help people..
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems..
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do..
  • Persuasion - Persuading others to change their minds or behavior..
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents..
 
Knowledge:
 
 
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction..
  • Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits..
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar..
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions..
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems..
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications..
  • Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques..
 
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Education & Training:
 
  Short-term on-the-job training (short demonstration up to one month)
 
Wage Information:
 
 
Region Average Annual Average Hourly Entry Level (hourly) Mid-Range  (hourly)
Statewide $35,576.00 $17.11 $10.48 $10.44 - $22.73
Bridgeport/Stamford $33,758.00 $16.23 $10.44 $10.44 - $20.31
Hartford $29,615.00 $14.23 $10.44 $10.44 - $16.21
New Haven $44,346.00 $21.32 $14.29 $17.38 - $25.79
Waterbury $49,789.00 $23.93 $11.10 $11.65 - $31.44
Torrington $31,940.00 $15.36 $10.44 $10.44 - $19.15
      
Select a town to see its region Not sure which Region applies to you?
    

 
Occupation Outlook:
 
 
Region Employment Average Annual Growth Rate Average Annual Job Openings
2016 2026
State of Connecticut 3,560 3,580 0% 377
 
 
Chart of Growth Rate and Annual Openings   Employment in this occupation is expected to grow more slowly than average, but the number of annual openings will offer very good job opportunities.
Key:
  N/A = Not Applicable, ***** = Over $60.00 per hour, ##### = Over $124,821
 
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