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TELECOMMUNICATIONS EQUIPMENT INSTALLERS AND REPAIRERS, EXCEPT LINE INSTALLERS
 
Occupation Description:
 
  Install, set-up, rearrange, or remove switching, distribution, routing, and dialing equipment used in central offices or headends. Service or repair telephone, cable television, Internet, and other communications equipment on customers' property. May install communications equipment or communications wiring in buildings. Excludes “Telecommunications Line Installers and Repairers” (49-9052).
 
Typical Tasks:
 
 
  • Note differences in wire and cable colors so that work can be performed correctly.
  • Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
  • Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
  • Drive crew trucks to and from work areas.
  • Inspect equipment on a regular basis to ensure proper functioning.
  • Repair or replace faulty equipment such as defective and damaged telephones, wires, switching system components, and associated equipment.
  • Remove and remake connections to change circuit layouts, following work orders or diagrams.
 
Skills:
 
 
  • Troubleshooting - Determining causes of operating errors and deciding what to do about it..
  • Repairing - Repairing machines or systems using the needed tools..
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems..
  • Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance..
  • Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly..
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times..
  • Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed..
 
Knowledge:
 
 
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction..
  • Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems..
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming..
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar..
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications..
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions..
  • Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance..
 
Search for Jobs on CareerOneStop:
 
  Search for Telecommunications Equipment Installers and Repairers, Except Line Installers Jobs
  (Please note that some searches may not produce any results.)
 
Education & Training:
 
  Post secondary vocational training
 
Wage Information:
 
 
Region Average Annual Average Hourly Entry Level (hourly) Mid-Range  (hourly)
Statewide $61,259.00 $29.45 $19.80 $23.06 - $36.13
Bridgeport/Stamford $57,205.00 $27.51 $18.03 $20.10 - $34.90
Danbury $57,144.00 $27.48 $18.49 $20.47 - $34.92
Hartford $64,218.00 $30.87 $21.34 $25.24 - $37.06
New Haven $64,320.00 $30.92 $22.37 $25.89 - $37.25
New London/Norwich $56,819.00 $27.32 $21.01 $24.61 - $30.33
      
Select a town to see its region Not sure which Region applies to you?
    

 
Occupation Outlook:
 
 
Region Employment Average Annual Growth Rate Average Annual Job Openings
2014 2024
State of Connecticut 2,480 2,620 0.5% 36
 
 
Chart of Growth Rate and Annual Openings   Employment in this occupation is expected to grow about as fast as average, and the number of annual openings will offer very good job opportunities.
Key:
  N/A = Not Applicable, ***** = Over $60.00 per hour, ##### = Over $124,821
 
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