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COMPUTER, AUTOMATED TELLER, AND OFFICE MACHINE REPAIRERS
An Occupation in
 
Occupation Description:
 
  Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.
 
Typical Tasks:
 
 
  • Converse with customers to determine details of equipment problems.
  • Reassemble machines after making repairs or replacing parts.
  • Travel to customers' stores or offices to service machines or to provide emergency repair service.
  • Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
  • Advise customers concerning equipment operation, maintenance, or programming.
  • Test new systems to ensure that they are in working order.
  • Assemble machines according to specifications, using hand or power tools and measuring devices.
 
Skills:
 
 
  • Repairing - Repairing machines or systems using the needed tools..
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times..
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems..
  • Troubleshooting - Determining causes of operating errors and deciding what to do about it..
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions..
  • Speaking - Talking to others to convey information effectively..
  • Time Management - Managing one's own time and the time of others..
 
Knowledge:
 
 
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming..
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction..
  • Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance..
  • Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services..
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar..
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects..
  • Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits..
 
Search for Jobs on CareerOneStop:
 
  Search for Computer, Automated Teller, and Office Machine Repairers Jobs
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Education & Training:
 
  Not Available
 
      View Related Programs on Connecticut's Education & Training ConneCTion site
 
Wage Information:
 
 
Region Average Annual Average Hourly Entry Level (hourly) Mid-Range  (hourly)
Statewide $48,488.00 $23.31 $15.53 $17.95 - $28.00
Bridgeport/Stamford $47,241.00 $22.71 $15.75 $18.18 - $27.82
Danbury $52,684.00 $25.33 $17.49 $20.01 - $30.57
Hartford $46,390.00 $22.31 $15.43 $17.57 - $26.99
New Haven $52,502.00 $25.24 $16.34 $19.29 - $29.86
New London/Norwich $44,170.00 $21.23 $17.77 $19.87 - $23.83
Waterbury $45,843.00 $22.04 $14.81 $16.61 - $26.29
      
Select a town to see its region Not sure which Region applies to you?
    

 
Occupation Outlook:
 
 
Region Employment Average Annual Growth Rate Average Annual Job Openings
2014 2024
State of Connecticut 1,060 1,070 0% 21
 
 
Chart of Growth Rate and Annual Openings   Employment in this occupation is expected to grow more slowly than average, but the number of annual openings will offer very good job opportunities.
Key:
  N/A = Not Applicable, ***** = Over $60.00 per hour, ##### = Over $124,821
 
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