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INTERVIEWERS, EXCEPT ELIGIBILITY AND LOAN
 
Occupation Description:
 
  Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
 
Career Video:
  Video Icon  Interviewers, Except Eligibility and Loan
  Open-captioning or video transcript included for the hearing impaired. Career videos brought to you by CareerOneStop. Copyright © 2017 All Rights Reserved.
 
Typical Tasks:
 
 
  • Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
  • Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
  • Compile, record, and code results or data from interview or survey, using computer or specified form.
  • Review data obtained from interview for completeness and accuracy.
  • Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension.
  • Identify and report problems in obtaining valid data.
  • Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.
 
Knowledge:
 
 
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar..
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction..
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming..
  • Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems..
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology..
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems..
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications..
 
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Education & Training:
 
  Short-term on-the-job training (short demonstration up to one month)
 
Wage Information:
 
 
Region Average Annual Average Hourly Entry Level (hourly) Mid-Range  (hourly)
Statewide $51,517.00 $24.77 $18.83 $19.91 - $27.74
Bridgeport/Stamford $53,322.00 $25.63 $19.54 $21.33 - $29.43
Danbury $45,554.00 $21.90 $17.86 $17.92 - $23.19
Hartford $50,052.00 $24.07 $18.56 $19.60 - $26.33
New Haven $53,477.00 $25.71 $19.67 $21.67 - $28.68
New London/Norwich $56,375.00 $27.10 $19.82 $21.09 - $32.86
Waterbury $49,185.00 $23.64 $19.67 $19.91 - $24.68
Torrington $48,814.00 $23.47 $18.53 $19.16 - $24.50
      
Select a town to see its region Not sure which Region applies to you?
    

 
Occupation Outlook:
 
 
Region Employment Average Annual Growth Rate Average Annual Job Openings
2022 2032
State of Connecticut 1,590 1,480 0% 174
 
 
Chart of Growth Rate and Annual Openings   Employment in this occupation is expected to grow more slowly than average, and the number of annual openings will offer limited job opportunities.
Key:
  N/A = Not Applicable, ***** = Over $60.00 per hour, ##### = Over $124,821
 
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