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Job & Career ConneCTion Home   Occupation Profile May 21, 2013  
 
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INTERVIEWERS, EXCEPT ELIGIBILITY AND LOAN
 
Occupation Description:
 
  Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
 
Career Video:
 
  Video Icon   View a brief introduction to Interviewers, Except Eligibility and Loan
          Open-captioning for the hearing impaired. Requires free Media PlayerTMor RealPlayerTM
 
Typical Tasks:
 
 
  • Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, and state of residency.
  • Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning and/or explanation.
  • Compile, record and code results and data from interview or survey, using computer or specified form.
  • Review data obtained from interview for completeness and accuracy.
  • Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
  • Assist individuals in filling out applications or questionnaires.
  • Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
 
Skills:
 
 
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times..
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents..
  • Speaking - Talking to others to convey information effectively..
  • Service Orientation - Actively looking for ways to help people..
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience..
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do..
  • Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things..
 
Knowledge:
 
 
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction..
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects..
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar..
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources..
  • Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders..
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology..
  • Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance..
 
Search for Jobs on Connecticut's Labor Exchange (CTJOBcentral):
 
  Search for Interviewers, Except Eligibility and Loan Jobs
  (Please note that some searches may not produce any results.)
Education & Training:
 
  Short-term on-the-job training (short demonstration up to one month)
 
      View Related Programs on Connecticut's Education & Training ConneCTion site
 
Wage Information:
 
 
Region Average Annual Average Hourly Entry Level (hourly) Mid-Range  (hourly)
Statewide Units $38,215.00 $18.37 $13.60 $15.00 - $21.27
Bridgeport/Stamford $37,678.00 $18.12 $13.18 $14.47 - $20.63
Danbury $36,907.00 $17.74 $12.82 $14.34 - $21.28
Hartford $39,594.00 $19.03 $13.85 $15.62 - $22.31
New Haven $36,776.00 $17.68 $14.17 $15.24 - $20.23
Springfield, MA $33,034.00 $15.88 $12.90 $13.38 - $17.81
Worcester, MA $34,677.00 $16.67 $12.90 $13.64 - $18.83
Torrington $37,617.00 $18.09 $15.31 $15.96 - $20.40
      
Select a town to see its region Not sure which Region applies to you?
    

 
Occupation Outlook:
 
 
Region Employment Average Annual Growth Rate Average Annual Job Openings
2010 2020
State of Connecticut 2,440 2,720 1% 77
 
 
Chart of Growth Rate and Annual Openings   Employment in this occupation is expected to grow faster than average, and the number of annual openings will offer good or favorable job opportunities.
Key:
  N/A = Not Applicable, ***** = Over $60.00 per hour, ##### = Over $124,821
 
Similar Occupations:
 
 
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