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FILE CLERKS
 
Occupation Description:
 
  File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
 
Typical Tasks:
 
 
  • Input data, such as file numbers, new or updated information, or document information codes into computer systems to support document and information retrieval.
  • Perform general office activities, such as typing, answering telephones, operating office machines, processing mail, or securing confidential materials.
  • Keep records of materials filed or removed, using logbooks or computers and generate computerized reports.
  • Find, retrieve, and make copies of information from files in response to requests and deliver information to authorized users.
  • Complete general financial activities, such as processing accounts payable, reviewing invoices, collecting cash payments, or issuing receipts.
  • Add new material to file records or create new records as necessary.
  • Track materials removed from files to ensure that borrowed files are returned.
 
Skills:
 
 
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents..
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times..
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience..
  • Speaking - Talking to others to convey information effectively..
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems..
  • Time Management - Managing one's own time and the time of others..
  • Service Orientation - Actively looking for ways to help people..
 
Knowledge:
 
 
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology..
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar..
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming..
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction..
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications..
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems..
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources..
 
Search for Jobs on CareerOneStop:
 
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Education & Training:
 
  Short-term on-the-job training (short demonstration up to one month)
 
Wage Information:
 
 
Region Average Annual Average Hourly Entry Level (hourly) Mid-Range  (hourly)
Statewide $33,706.00 $16.20 $10.77 $11.34 - $19.52
Bridgeport/Stamford $37,444.00 $18.00 $11.05 $11.71 - $22.91
Danbury $27,600.00 $13.26 $11.29 $12.07 - $14.48
Hartford $34,002.00 $16.35 $10.53 $11.14 - $19.96
New Haven $34,268.00 $16.47 $11.26 $11.88 - $19.27
New London/Norwich $33,420.00 $16.07 $11.10 $11.85 - $19.27
Waterbury $25,558.00 $12.28 $9.82 $9.81 - $13.99
Torrington $31,297.00 $15.05 $11.59 $12.22 - $17.70
      
Select a town to see its region Not sure which Region applies to you?
    

 
Occupation Outlook:
 
 
Region Employment Average Annual Growth Rate Average Annual Job Openings
2014 2024
State of Connecticut 1,670 1,560 -0.6% 34
 
 
Chart of Growth Rate and Annual Openings   Employment in this occupation is expected to grow more slowly than average, but the number of annual openings will offer very good job opportunities.
Key:
  N/A = Not Applicable, ***** = Over $60.00 per hour, ##### = Over $124,821
 
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