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Sell spare and replacement parts and equipment in repair shop or parts store. |
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- Receive and fill telephone orders for parts.
- Fill customer orders from stock and place orders when requested items are out of stock.
- Receive payment or obtain credit authorization.
- Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
- Prepare sales slips or sales contracts.
- Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
- Assist customers, such as responding to customer complaints and updating them about back-ordered parts.
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- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction..
- Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems..
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar..
- Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance..
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources..
- Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology..
- Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications..
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(Please note that some searches may not produce any results.) |
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