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TOUR GUIDES AND ESCORTS
 
Occupation Description:
 
  Escort individuals or groups on sightseeing tours or through places of interest, such as industrial establishments, public buildings, and art galleries.
 
Typical Tasks:
 
 
  • Research various topics, including site history, environmental conditions, and clients' skills and abilities to plan appropriate expeditions, instruction, and commentary.
  • Train other guides and volunteers.
  • Conduct educational activities for school children.
  • Escort individuals or groups on cruises, sightseeing tours, or through places of interest such as industrial establishments, public buildings, or art galleries.
  • Describe tour points of interest to group members, and respond to questions.
  • Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices.
  • Greet and register visitors, and issue any required identification badges or safety devices.
 
Skills:
 
 
  • Speaking - Talking to others to convey information effectively..
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times..
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do..
  • Service Orientation - Actively looking for ways to help people..
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents..
  • Coordination - Adjusting actions in relation to others' actions..
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems..
 
Knowledge:
 
 
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction..
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar..
  • History and Archeology - Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures..
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources..
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects..
  • Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders..
  • Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins..
 
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Education & Training:
 
  Moderate-term on-the-job training (1 to 12 months)
 
Wage Information:
 
 
Region Average Annual Average Hourly Entry Level (hourly) Mid-Range  (hourly)
Statewide $30,332.00 $14.59 $10.48 $10.36 - $15.15
Bridgeport/Stamford $45,811.00 $22.02 $10.70 $9.98 - $28.75
Hartford $28,483.00 $13.69 $10.98 $10.81 - $14.31
New London/Norwich $22,300.00 $10.72 $9.94 $9.91 - $11.30
      
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Occupation Outlook:
 
  Sorry, outlook information is not available for this occupation.
 
Similar Occupations:
 
 
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