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Occupation Description:
  Directly supervise and coordinate activities of personal service workers, such as flight attendants, hairdressers, or caddies.
  Specialized Occupations:
  * Spa Managers (ONET code: 39-1021.01)
Typical Tasks:
  • Apply customer feedback to service improvement efforts.
  • Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
  • Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
  • Train workers in proper operational procedures and functions and explain company policies.
  • Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
  • Meet with managers or other supervisors to stay informed of changes affecting operations.
  • Inform workers about interests or special needs of specific groups.
Search for Jobs on CareerOneStop:
  Search for First-Line Supervisors of Personal Service Workers Jobs
  Search for Spa Managers Jobs
  (Please note that some searches may not produce any results.)
Education & Training:
  Work experience (in a related occupation)
Wage Information:
Region Average Annual Average Hourly Entry Level (hourly) Mid-Range  (hourly)
Statewide $45,164.00 $21.71 $14.89 $16.58 - $25.42
Bridgeport/Stamford $47,116.00 $22.65 $16.06 $17.96 - $26.30
Danbury $46,376.00 $22.30 $14.00 $16.19 - $28.66
Hartford $44,733.00 $21.51 $15.55 $16.86 - $25.07
New Haven $40,696.00 $19.57 $11.95 $13.54 - $23.17
New London/Norwich $46,458.00 $22.34 $15.94 $17.29 - $27.10
Waterbury $45,729.00 $21.98 $15.64 $17.24 - $24.81
Torrington $45,298.00 $21.78 $16.52 $17.44 - $25.39
Select a town to see its region Not sure which Region applies to you?

Occupation Outlook:
Region Employment Average Annual Growth Rate Average Annual Job Openings
2014 2024
State of Connecticut 4,870 5,430 1.1% 148
Chart of Growth Rate and Annual Openings   Employment in this occupation is expected to grow faster than average, and the number of annual openings will offer excellent job opportunities.
  N/A = Not Applicable, ***** = Over $60.00 per hour, ##### = Over $124,821
Similar Occupations:
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