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FIRST-LINE SUPERVISORS OF FOOD PREPARATION AND SERVING WORKERS
 
Occupation Description:
 
  Directly supervise and coordinate activities of workers engaged in preparing and serving food.
 
Career Video:
  Video Icon  First-Line Supervisors of Food Preparation and Serving Workers
  Open-captioning or video transcript included for the hearing impaired. Career videos brought to you by CareerOneStop. Copyright © 2017 All Rights Reserved.
 
Typical Tasks:
 
 
  • Compile and balance cash receipts at the end of the day or shift.
  • Resolve customer complaints regarding food service.
  • Train workers in food preparation, and in service, sanitation, and safety procedures.
  • Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
  • Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
  • Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
  • Estimate ingredients and supplies required to prepare a recipe.
 
Skills:
 
 
  • Speaking - Talking to others to convey information effectively..
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action..
  • Coordination - Adjusting actions in relation to others' actions..
  • Service Orientation - Actively looking for ways to help people..
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times..
  • Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job..
  • Instructing - Teaching others how to do something..
 
Knowledge:
 
 
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction..
  • Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques..
  • Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods..
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources..
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems..
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar..
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects..
 
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Education & Training:
 
  Work experience (in a related occupation)
 
      View Related Programs on Connecticut's Education & Training ConneCTion site
 
Wage Information:
 
 
Region Average Annual Average Hourly Entry Level (hourly) Mid-Range  (hourly)
Statewide $38,738.00 $18.63 $11.83 $12.37 - $23.31
Bridgeport/Stamford $43,829.00 $21.08 $11.45 $11.94 - $28.45
Danbury $38,594.00 $18.56 $13.59 $14.39 - $20.61
Hartford $33,841.00 $16.27 $11.29 $11.76 - $18.97
New Haven $40,383.00 $19.41 $12.55 $13.23 - $23.72
New London/Norwich $38,645.00 $18.58 $12.23 $13.07 - $23.06
Waterbury $37,020.00 $17.80 $13.06 $14.23 - $19.92
Torrington $36,187.00 $17.39 $13.46 $13.94 - $20.41
      
Select a town to see its region Not sure which Region applies to you?
    

 
Occupation Outlook:
 
 
Region Employment Average Annual Growth Rate Average Annual Job Openings
2016 2026
State of Connecticut 8,210 8,730 0.6% 1,240
 
 
Chart of Growth Rate and Annual Openings   Employment in this occupation is expected to grow about as fast as average, and the number of annual openings will offer excellent job opportunities.
Key:
  N/A = Not Applicable, ***** = Over $60.00 per hour, ##### = Over $124,821
 
Similar Occupations:
 
 
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