State of Connecticut Home Follow Us on FacebookFollow Us on TwitterFollow Us on Flickr
Connecticut Department of Labor Home Connecticut Job & Career ConneCTion Home
LMI Home About JCC Contact Us Link to JCC Help Site Map
Job & Career Connection Home Page
  Occupation Profile   
 5 Steps
Step 1 Find an Occupation
that is Right for You
Step 2 Learn About an Occupation
Step 3 Search for
Education & Training
Step 4 Search for
Jobs & Employers
Step 5 Job Seeker Resources
 Printer Friendly Version
An Occupation in
Occupation Description:
  Assist in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care. Excludes "Rehabilitation Counselors" (21-1015), "Psychiatric Technicians" (29-2053), "Personal Care Aides" (39-9021), and "Eligibility Interviewers, Government Programs" (43-4061).
Career Video:
  Video Icon  Social and Human Service Assistants
  Open-captioning or video transcript included for the hearing impaired. Career videos brought to you by CareerOneStop. Copyright © 2017 All Rights Reserved.
Typical Tasks:
  • Provide information or refer individuals to public or private agencies or community services for assistance.
  • Keep records or prepare reports for owner or management concerning visits with clients.
  • Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.
  • Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping.
  • Submit reports and review reports or problems with superior.
  • Oversee day-to-day group activities of residents in institution.
  • Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do..
  • Service Orientation - Actively looking for ways to help people..
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times..
  • Speaking - Talking to others to convey information effectively..
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience..
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents..
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action..
  • Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders..
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction..
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar..
  • Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance..
  • Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins..
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology..
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects..
Search for Jobs on CareerOneStop:
  Search for Social and Human Service Assistants Jobs
  (Please note that some searches may not produce any results.)
Education & Training:
  Short-term on-the-job training (short demonstration up to one month)
      View Related Programs on Connecticut's Education & Training ConneCTion site
Wage Information:
Region Average Annual Average Hourly Entry Level (hourly) Mid-Range  (hourly)
Statewide $40,688.00 $19.56 $13.44 $14.91 - $24.92
Bridgeport/Stamford $45,265.00 $21.76 $15.82 $17.59 - $25.89
Danbury $32,374.00 $15.56 $12.55 $12.92 - $17.03
Hartford $42,379.00 $20.37 $14.98 $15.98 - $24.92
New Haven $36,192.00 $17.40 $11.90 $12.85 - $20.07
New London/Norwich $41,417.00 $19.91 $11.93 $13.42 - $26.23
Waterbury $38,146.00 $18.34 $13.54 $14.65 - $20.73
Torrington $43,331.00 $20.83 $14.85 $16.12 - $25.89
Select a town to see its region Not sure which Region applies to you?

Occupation Outlook:
Region Employment Average Annual Growth Rate Average Annual Job Openings
2014 2024
State of Connecticut 8,090 9,090 1.1% 259
Chart of Growth Rate and Annual Openings   Employment in this occupation is expected to grow faster than average, and the number of annual openings will offer excellent job opportunities.
  N/A = Not Applicable, ***** = Over $60.00 per hour, ##### = Over $124,821
Similar Occupations:
Go Connecticut LMI Home State of Connecticut Department of Labor - Office of Research
200 Folly Brook Boulevard, Wethersfield, CT 06109 / Phone: 860-263-6275
LMI Home | CTDOL Home | | Feedback | Disclaimer | Privacy Policy | Accessibility Policy
This workforce product was funded by a grant awarded by the U.S. Department of Labor's Employment and Training Administration. (more)
Go to the State of Connecticut website